Technical Writer

Integrity; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A foreign investment company is seeking a Technical Writer to create and maintain technical documentation. The ideal candidate will translate complex technical concepts into clear documentation while collaborating with engineering and design teams. Responsibilities include creating product specs, validating features, and supporting project management. Applicants should have a Bachelor's degree in a relevant field and solid skills in documentation and communication, along with a proactive, detail-oriented mindset.

Qualifications

• Bachelor's degree in a relevant field is essential.
• Solid understanding of software development and system design required.
• Strong skills in translating technical concepts into documentation.

Responsibilities

• Create and maintain clear technical documentation.
• Translate complex technical concepts into user-friendly documentation.
• Work closely with engineering and design teams to gather requirements.
• Document business requirements and acceptance criteria.
• Participate in sprint planning and requirement reviews.

Skills

Technical documentation

Analytical skills

Excellent communication

Time management

Detail-oriented

Education

Bachelor’s degree in Computer Science, IT, Software Engineering

Tools

UML diagrams

Flowcharts

Job description

Integrity Indonesia is a foreign investment company that has operated for 24 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud.

Our services include employment background screening, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.

As a rapidly expanding company with a robust and diverse portfolio of services, PT Integrity Indonesia is in search of self-motivated and results-oriented individuals with high integrity and strong qualifications, people who enjoy the challenge to grow and succeed.

As a Technical Writer, you will play a critical role in turning complex technical and business requirements into clear, structured, and actionable documentation. You will serve as the link between business stakeholders and engineering teams, ensuring specifications, requirements, and testing documentation accurately support development and delivery. Through well-maintained SIT and UAT materials, continuous validation, and improved documentation standards, you help drive quality, alignment, and knowledge sharing across teams.

Job Responsibilities

• Create and maintain clear technical documentation (product specs, user guides, APIs, SOPs, release notes)
• Translate complex technical concepts into easy-to-understand documentation for both technical and non-technical users
• Work closely with engineers, designers, and stakeholders to gather and clarify requirements (Business Analysis support)
• Document business requirements, functional specs, workflows, and acceptance criteria
• Participate in sprint planning, requirement reviews, and backlog grooming
• Perform manual testing, create test cases, and report bugs with clear reproduction steps
• Validate features against documented requirements
• Support the Project Manager with task tracking, status updates, and cross-team coordination
• Ensure documentation stays up to date with product changes
• Contribute to continuous improvement of documentation, QA, and delivery processes

Requirements

• Bachelor’s degree in Computer Science, IT, Software Engineering, or related field
• Solid understanding of software development and system design
• Familiar with UI/UX principles and documenting user flows
• Experience with UML diagrams, flowcharts, and system architecture documentation
• Strong analytical skills with the ability to translate requirements into clear documentation
• Excellent written and verbal communication skills
• Proactive, detail-oriented, and comfortable working across multiple teams
• Strong time management and organizational skills

If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!

Integrity Indonesia is an equal opportunity employer.