Technical Product Manager – Retail Systems

PT Nityo Infotech; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading technology solutions provider is seeking a Technical Product Manager specializing in retail systems. Located in Jakarta, this role demands 10+ years of experience in retail technology and a strong grasp of POS systems and inventory management. Responsibilities include owning the product roadmap, collaborating with cross-functional teams, and driving product performance. Ideal candidates will possess excellent communication skills and a track record of delivering efficient solutions in fast-paced environments.

Qualifications

• 10+ years of experience as a Product Manager or Business Analyst in retail technology.
• Strong understanding of POS systems and warehouse operations.
• Experience building or scaling retail platforms across multiple business units.

Responsibilities

• Own the product roadmap for core retail systems.
• Work closely with business and engineering teams to define requirements.
• Monitor product performance through KPIs and drive continuous improvements.

Skills

Product Management

Retail Technology

Communication Skills

System Architecture

APIs and Middleware

Tools

Retail Pro

Microsoft Business Central

Job description

Technical Product Manager – Retail Systems

Job Role: Technical Product Manager – Retail Systems

Location: Jakarta (Work from Office)

About the Role

We’re looking for a Technical Product Manager who understands retail not just from the glossy shopfront, but from the gritty backroom where POS data, warehouse movements, and ERP transactions make the magic happen. If you can define and translate business needs into scalable tech solutions—and explain the “why” as clearly as the “how”—you’ll fit right in.

Key Responsibilities

Own the product roadmap for core retail systems including POS, Warehouse Management, ERP integrations, and omnichannel enablers.

Work closely with business, operations, and engineering teams to define requirements and break them into actionable user stories.

Drive standardization and modernization of retail processes across brands and entities.

Ensure solutions are scalable, secure, and aligned with long-term tech strategy.

Conduct user research and process walk-throughs with store teams, warehouse supervisors, and finance stakeholders.

Manage vendors, evaluate solution architectures, and validate technical feasibility.

Monitor product performance through KPIs and drive continuous improvements.

Communicate clearly and proactively with leadership—no surprises, no drama.

Required Skills & Experience

10+ years of experience as a Product Manager or Business Analyst in retail technology.

Strong understanding of POS systems, warehouse operations, inventory management, and ERP workflows (Retail Pro, Microsoft Business Central, or similar).

Experience building or scaling retail platforms across multiple business units.

Solid grasp of system architecture, integrations (APIs, middleware), and data flows.

Excellent communication skills—able to simplify complexity and bring people together.

A track record of delivering products that improve efficiency, reduce errors, or boost revenue.

Comfort working with cross‑functional teams in fast‑moving environments.

Nice to Have

Exposure to omnichannel retail, e‑commerce fulfillment, or loyalty systems.

Experience with cloud‑native retail platforms.

Ability to sketch process flows like an old‑school engineer—but think like a customer.

Contact & Screening Questions

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Technical Product Manager?

How much notice are you required to give your current employer?

How would you rate your English language skills?

How many years' experience do you have in the retail industry?