Technical Account Manager, Security

Akamai Technologies; Indonesia; Remote; IDR 834.445.000 - 1.168.225.000; Full time

Job summary

A leading technology firm in Indonesia is seeking a Technical Account Manager to oversee technical relationships with customers. You will conduct technical presentations, adapt to changing business environments, and drive value by understanding customer needs. Ideal candidates have 2-3 years of experience in the security industry, with strong knowledge of API vulnerabilities and excellent communication skills. Join a company that prioritizes flexible working and benefits tailored to individual needs.

Benefits

Health benefits

Flexible working options

Financial benefits

Qualifications

• 2-3 years' experience in the security industry with large enterprise customers.
• Strong understanding of API security vulnerabilities and attacks.
• Knowledge of Application Security Principles.

Responsibilities

• Own the technical relationship with customers from onboarding through renewal.
• Perform technical presentations and demos for customers and partners.
• Communicate concepts to executive-level decision-makers.

Skills

Problem-solving ability

Empathy

Creativity

Cybersecurity knowledge

Excellent verbal communication

Listening skills

Presentation skills

Tools

Cloud solutions

Cybersecurity solutions

Job description

Job Description

Are you excited by the prospect of working with innovative security products?

Are you passionate about being a technical evangelist & growing customers business?

Join our innovative Application Security Product division! You'll work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.

Partner with the best

You'll apply your problem‑solving ability, empathy, creativity, and cybersecurity knowledge to help map APIs, assess exposure, showcase attacks patterns and indicators of compromise, and drive impact.

As a Technical Account Manager, you will be responsible for:

• Owning the technical relationship with customers from onboarding through renewal
• Performing technical presentations and demos for customers and partners
• Communicating concepts to audiences, including executive-level decision-makers, and follow up with technical staff in all areas
• Adapting to complex, changing business environments to deliver valuable solutions to enterprise customers
• Providing updates to customers on requested features, bug fixes, and product roadmaps
• Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value

Do What You Love

To be successful in this role you will:

• Have 2-3 years' experience and a successful track record in the security industry with large enterprise customers
• Possess Security knowledge to understand common API security vulnerabilities and attacks in-depth
• Have an understanding of Application Security Principles and how to apply them in the app development process
• Have excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions
• Have excellent written English coupled with verbal communication, listening, and presentation skills

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Benefits

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About Us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!