Strategic Client Manager

Looyal; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A client relations company in Surabaya is seeking a fresh graduate to support client onboarding and communication. Responsibilities include maintaining CRM records and analyzing client satisfaction. Ideal candidates should have good communication, interpersonal skills, and be detail-oriented. Proficiency in Google Docs and a proactive mindset are desired. This role is an excellent opportunity for recent graduates to gain experience in business development.

Qualifications

• Fresh graduate with an interest in client relations or business development.
• Proficient in managing multiple tasks in fast-paced environments.

Responsibilities

• Support client onboarding and communication.
• Maintain CRM records and track client updates.
• Analyze client satisfaction and suggest improvements.

Skills

Good communication skills

Interpersonal skills

Detail-oriented

Proactive

Organizational skills

Education

Fresh graduate in Business, Management, Communications

Tools

Google Docs

Google Sheets

Google Slides

Job description

Responsibilities

• Support client onboarding, communication, and follow-up
• Help prepare proposals, meeting notes, and reports
• Maintain CRM records and track client updates
• Assist in coordinating internal tasks related to client needs
• Analyze client satisfaction and suggest improvements

Qualifications

• Fresh graduate in Business, Management, Communications, or related fields
• Interest in client relations, business development, or partnerships
• Good communication and interpersonal skills
• Detail-oriented and organized in handling tasks and follow-ups
• Confident in speaking with clients and internal teams
• Able to manage multiple tasks in a fast-paced environment
• Proficient in tools like Google Docs, Sheets, and Slides
• Willing to learn, proactive, and open to feedback