Store Supervisor (Bekasi)

PT Navya Retail Indonesia; Bekasi; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Bekasi is seeking a Sales Manager to oversee the sales assistant team and cashier operations. Responsibilities include managing staff schedules, developing skills, ensuring compliance with SOPs, and maintaining product displays. The ideal candidate has at least 4 years of retail experience, strong leadership skills, and the ability to work in shifts including weekends and holidays. Applicants must be committed to customer satisfaction and personal development.

Qualifications

• Minimum 4 years of experience in a similar retail role.
• Understanding of KPI's Metrics is essential.
• Strong willingness to learn and develop in the retail industry.

Responsibilities

• Manage sales assistant team and cashier adherence to SOP.
• Evaluate staff performance and develop their skills.
• Maintain product display standards as per SOP.

Skills

Communication skills

Analytical skills

Leadership skills

Team collaboration

Education

Diploma degree in any major

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Ensuring sales assistant team and cashier to follow SOP

Managing staff shift schedule, developing staff skills, and evaluating staff work performance

Organizing and maintaining product display and products according to SOP

Understand product knowledge and ability to communicate it to customers effectively

Identifying the market trend in our target market

Analyzing sales report, customer traffic, and store promo

Making a sales report and sales planning

Ensuring promotion activities according to SOP

Ensuring the security of the store, staff, and customers

Making sure the store, stockroom, and store equipment is clean and representable

Requirements

Minimum educational background Diploma degree any major.

Minimum working experiences 4 years in a similar role in retail industry (footwear/sportswear).

Have an understanding about KPI's Metrics.

Able to operate Microsoft Office (Word, Excel, and PowerPoint).

Strong communication, analytical, and leadership skills.

Able to communicate in English.

Able to work well in a team.

Good personality, friendly, honest, discipline, and confidence.

Strong willingness to learn and develop in the retail industry.

Able to work in shift including Saturday, Sunday and holiday.

Willing to be placed in Bekasi area.

PT Navya Retail Indonesia is amongst the top retail companies with extensive consumer brands focusing on two main categories: lifestyle, and sports.

We aim for customer satisfaction through service excellence and encourage our employees to unlock their full potential and creativity. Our goal is to be a notch above the industry standard.