Store Supervisor [Bandung]

PT Global Elektronik Mitaprana; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading electronic retail chain in Jakarta Utara is seeking a Store Supervisor to oversee daily operations and ensure outstanding customer experience. In this role, you will lead and motivate the store team to achieve sales targets, manage inventory, and maintain visual merchandising standards. Ideal candidates will have a degree in Business or Retail Management and 2-3 years of retail experience, including at least 1 year in a supervisory position. Strong leadership skills and a customer-first mindset are essential for success in this pivotal role.

Qualifications

• Experience in retail with supervisory role for at least 1 year.
• Ability to motivate team members and enhance performance.
• Familiarity with electronic products.

Responsibilities

• Lead store team to achieve sales targets.
• Oversee daily store operations and inventory management.
• Act as primary point of contact for operational excellence.

Skills

Leadership

Customer Service

Sales Target Achievement

Inventory Management

Communication Skills

Education

Diploma (D3) or Bachelor’s degree in Business or Retail Management

Tools

POS systems

Job description

Blibli Electronic is part of Blibli Group— a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent’ll be part of a team that helps customers find solutions for their everyday technology needs — ensuring every store visit reflects Blibli’s promise of quality, care, and reliability.

As a Store Supervisor, you will be a key leader on the front line, overseeing daily store operations to deliver an outstanding customer experience. You will guide the store team, maintain our visual standards, and drive sales, acting as the crucial link between our staff and management. Your leadership ensures we achieve operational excellence and create a welcoming environment for every customer.

What We’ll Work on Together

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service.
• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance.
• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment.
• Coach and motivate team members to enhance their performance and product knowledge.
• Ensure store compliance with all operational procedures and brand standards.

Qualification

• A minimum Diploma (D3) or Bachelor’s degree in Business, Retail Management, or a related field.
• 2–3 years of retail experience, preferably in electronics or consumer goods, with at least 1 year in a supervisory position.
• Strong leadership and people management skills with the ability to coach and motivate team members.
• A proven track record in achieving sales targets and driving customer satisfaction.
• Familiarity with electronic products, POS systems, and basic inventory management.
• Excellent communication skills and a customer-first mindset.
• Willingness to work in shifts, including weekends and public holidays.

We believe growth happens where people feel safe to share, fail, and try again. Here, you’ll find teammates who push you to do better, not harder and leaders who listen before they lead. Whether you’re learning something new or teaching what you know, there’s always room to grow together.

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