Store Manager Luxury Brand Jakarta

PT Mitra Adiperkasa Tbk (MAP Fashion1); Jakarta Pusat; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading retail group in Indonesia is seeking a Department Manager for MAX Fashions at AEON Mall Sentul City. Responsibilities include demonstrating products, processing orders, and providing exceptional customer service. Candidates should possess at least a senior high school degree and a minimum of 1 year of experience in retail sales. Strong English proficiency and willingness for a long-term career are essential. This position is located in West Jakarta.

Qualifications

• At least 1 year of experience as a store crew in a retail environment.
• Willingness to commit for long-term career in retail.
• Proficient in verbal and written English.

Responsibilities

• Demonstrate products' features.
• Process orders and follow up with buyers.
• Provide customer service to clients.

Skills

Customer service

Sales techniques

Technical knowledge of products

English communication

Education

High School/Diploma/Bachelor's degree

Tools

Microsoft Office

Job description

Company Overview

PT Mitra Adiperkasa Tbk (MAP) Established in 1995, PT Mitra Adiperkasa Tbk (MAP) is a leading retail and lifestyle group in Indonesia. The company’s fashion division features an impressive portfolio of over 40+ international brands, including well-known names such as Zara, Marks & Spencer (M&S), Loewe, Flying Tiger, Pandora, Swarovski, Lacoste, and many more. These brands cater to a wide range of fashion tastes and preferences.

MAP’s fashion outlets are strategically located in numerous major cities across Indonesia, ensuring broad accessibility and a strong market presence. As a key part of the esteemed MAP Group, Indonesia’s leading fashion and lifestyle retailer, MAP continues to shape the retail landscape with its extensive network of retail outlets, department stores, and specialty shops. Additionally, MAP has expanded its reach to six other Southeast Asian countries, including Malaysia, Singapore, Cambodia, and Vietnam.

Responsible for serving and assisting customers whilst overseeing sales of products and services for their employer.

Primary Responsibilities

• Demonstrate products' features
• Carry out order intake
• Provides customer service to clients and potential clients.
• Process orders and follow up with buyers.
• Prepare sales checks
• Ensure stock storage safety

Requirements

• At least Senior High School/Diploma/Bachelor's degree from reputable universities
• Minimum of 1 year of experience as a store crew in a sales environment, preferably within the retail industry.
• Fresh graduates are encouraged to apply for positions such as Store Associate, Cashier, or daily worker.
• Willingness to commit for long-term career in retail company
• Has strong technical knowledge of the organization's products, services and sales techniques
• Familiar with a variety of the field's concepts, practices, and procedures
• Relies on extensive experience and judgment to plan and accomplish goals
• Performs a variety of tasks and leads and directs the work of others
• A wide degree of creativity and latitude is expected
• Proficient in English communication, both verbal and written, with strong interpersonal skills.

Interview Questions

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a store manager?
• How many years' experience do you have in the retail industry?
• How would you rate your English language skills?
• Do you have experience in a sales role?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?

Retail & Consumer Products More than 10,000 employees

Position & Location

Department Manager - MAX Fashions AEON Mall Sentul City

PT Landmark Retail Trading

AREA SUPERVISOR RETAIL (MALL)

West Jakarta, Jakarta, ID