Store Manager

PT Swalayan Sukses Abadi ( The Foodhall ); Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading premium supermarket in Indonesia seeks an experienced Retail Store Manager to develop strategies that boost customer base and sales. The role entails maintaining operational excellence across stores, managing staff through effective coaching, and ensuring high customer satisfaction. Ideal candidates should have a bachelor's degree and a minimum of 3 years' experience in supermarket retail management. Strong leadership and communication skills are essential.

Qualifications

• Minimum 3 years experience as a Retail Store Manager or Area Operation Manager.
• Preferably experienced in supermarket retail.

Responsibilities

• Develop store strategies to increase customer base, traffic and profitability.
• Maintain and ensure operational excellence across all stores.
• Analyze shopper behaviors, sales, margins, expenses, wastage and inventory.
• Supervise and control operational standards.
• Meet sales goals through coaching, motivation, mentoring and feedback to store staff.
• Ensure high customer satisfaction and collaborate with support departments.

Skills

Strong communication and interpersonal skills

Leadership skills

Business orientation

Education

Bachelor’s degree in any field

Job description

Overview

Develop store strategies to increase customer base, traffic and profitability. Maintain and ensure operational excellence across all stores.

Analyze shopper behaviors, sales, margins, expenses, wastage and inventory. Supervise and control operational standards. Meet sales goals through coaching, motivation, mentoring and feedback to store staff. Ensure high customer satisfaction and collaborate with support departments.

Qualifications

• Bachelor’s degree in any field from a reputable university.
• Minimum 3 years experience as a Retail Store Manager or Area Operation Manager, preferably in supermarket retail.
• Strong communication and interpersonal skills.
• Powerful leadership skills and business orientation.

Company

The FoodHall, part of Mitra Adiperkasa (MAP) Group, is Indonesia’s leading premium supermarket with over 1,800 stores. MAP is a diversified lifestyle retailer with global brands and is listed on the Indonesia Stock Exchange.