Sr. Staff ERP Functional - IT Solutions - Jakarta (B-122981)
Our client is an IT Solutions company. They are looking for a Sr. Staff ERP Functional.
Responsibilities
- Work with clients to identify and understand their business needs, particularly within manufacturing operations, and translate these needs into functional requirements for ERP system configuration and customization.
- Configure ERP modules to optimize workflows, business processes, and data management, with a focus on manufacturing functions (e.g., production planning, inventory management, order processing).
- Analyze existing business processes, identify inefficiencies, and propose improvements using ERP solutions to enhance productivity and reduce costs.
- Lead the implementation of ERP systems for clients, ensuring that all functional requirements are met. Provide ongoing support post-implementation to resolve issues and enhance system functionality.
- Lead and collaborate with cross-functional teams (including technical experts and project managers) to ensure successful ERP deployment. Manage client relationships and maintain high levels of customer satisfaction.
- Provide training to end-users and create documentation on ERP functionality, user manuals, and best practices. Ensure effective adoption of the ERP system by users.
- Conduct system testing and quality checks to ensure the ERP system functions correctly. Facilitate User Acceptance Testing (UAT) sessions and ensure all system configurations meet client expectations.
- Act as a point of contact for clients facing complex issues within the ERP system. Leverage strong analytical skills to troubleshoot problems and implement solutions in a timely manner.
- Perform other tasks as assigned.
Qualifications
- Bachelor's degree in Engineering, Computer Science, or Information Technology.
- Min 3 - 5 years of experience as a Functional ERP Consultant or ERP implementer in manufacturing industry.
- Experience in SQL (Oracle/SQL Server).
- Solid understanding of the manufacturing industry, including production processes, inventory management, and supply chain operations.
- Ability to communicate complex technical concepts to business stakeholders.
- Business level in English.
- CV in English preferred for processing.