Solution Consultant (Security)

SYNNEX; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading IT solutions provider in Jakarta seeks an experienced Technical Sales Consultant. This role involves bridging communication between resellers and end-users, conducting solution presentations, and providing technical support. Candidates should have over 5 years of experience in IT security solutions and strong communication abilities. The position offers career growth opportunities and various employee benefits.

Benefits

Career development programs

Elective benefits tailored to lifestyle

Diversity, Equity & Inclusion initiatives

Qualifications

• 5+ years of experience in IT distribution or channel-driven security solutions.
• Experience with security products (e.g., IBM, HCL).
• Strong negotiation and communication skills.

Responsibilities

• Conduct pre-sales support and technical discussions with VARs and end-users.
• Deliver training and enablement activities for reseller partners.
• Provide project support for customer projects.

Skills

Application Security Testing

Email Security

Endpoint Management

Network Security

Solutions Selling

Technical Presales

Education

Bachelor's degree or equivalent

Job description

Job Purpose

We are looking for an energetic, dedicated Technical Sales professionals to work as a bridge between the Reseller/VARs/Solution partners and end-users. Security Solution Consultants would be responsible to utilize end-users’ and reseller’s input and sales information to ensure and support the integration of security solutions and services and addressing reseller's customer business requirements / challenges.

Responsibilities

Directs and coordinates Pre-Sales, Consulting & Technical Support services activities and provide expertise to customers together with the VARs by performing technical discussions, solution demonstrations, deployment and installation, mentoring, implementation, maintenance etc. to position and adoption of wide range of Vendor applications and portfolio.

• Organize and conduct enablement activities such as solution integration and presentations, trainings/mentoring, workshops, webinars, seminars covering Vendor / Business Unit solutions and products for resellers and their customers.
• Analyze customer enquiries and map/develop solutions.
• Conduct technical discussion and ability to understand customer workflow, pain points and accordingly arrange/recommend solution and services.
• Ability to identify the measured outcome from any delivered activity, increase productivity, user learning curve etc.
• Organize and deliver training courses and mentoring sessions for relevant solution sets and product areas.
• Deliver product presentations to VARs, End customers (in-house, fairs etc…) and tradeshows, webinars etc.
• Deliver online training courses (internet) for sales partners and their customers.
• Provide project support for customer projects (billable).
• Support Business Unit staff with Vendor product related topics.
• Create, document and publish hard and software benchmarks in the Vendor environment.
• Write product-specific articles for in-house and external professional media (e.g. Business Unit Portal).
• Active participation in marketing initiatives conducted by Business Units for technical, application purposes.
• Be an Industry/subject matter expert on allocated product group.
• Work with customers and partner to find out the trend of any on going issue and accordingly work with the Vendor to mitigate the issue.
• Ability to understand customer issue and do the troubleshooting.

Knowledge, Skills and Experience

Because Solution Consultants operate at the intersection of the Vendor, Value Added Resellers and end-user customers, they must possess strong communication abilities, analytical thinking and the capacity to facilitate solution integration between security line-cards. Solution Consultants are uniquely talented in both customer success and services and detail-oriented, proficient in analytical tasks and in consequence should be an excellent communicator, both orally and in writing.

• Multiple years (5+ years preferred) of IT distributors, System integrators, vendor and channel business experience or otherwise 5+ years in channel driven security solutions.
• Knowledge and/or experience of security field, Experience with one or more Vendor products (for example: IBM security, HCL software, BitDefender, BitSight, BigFix and Appscan, etc.)
• Knowledgeable on principles, practices and techniques of project management
• Proven strong negotiation skills and persuasion to align the vendor resellers and end-users towards the vendor's strategy and collaborative solutions.
• Proven persistence and resilience in a technical high growth software industry.
• In depth understanding and knowledge of current IT security landscape and technology ( EDR, MDR, XDR, Networks security, firewall, application security, WAF, security patches, patch management, Security standards, Windows servers OS, linux, internet, cloud, etc.).
• Team player with a strong customer orientation.
• Good in English.
• Excellent communication and presentation skills.
• Has Minimum Bachelor degree, or equivalent qualification for the relevant industry and product area.

Key Skills

Application Security Testing, delivery solutions, Email Security, Endpoint Management, Endpoint Security, Network Security, Patch Management, Presales Consulting, Security, Security Standards, Solutions Selling, Technical Presales, Technical skills, Web Application Security

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.