Social Commerce Support Supervisor

Luxehouze; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A dynamic sales organization in Jakarta is looking for a skilled professional to assist with content creation, manage sales materials, and monitor social media activities. The ideal candidate has at least 3 years of experience in content development, proficiency in various tools, and strong interpersonal skills. This role emphasizes proactive engagement and collaboration across functions to optimize sales processes.

Qualifications

• Minimum 3 Years Experience in Content Development.
• Fluent in Content Development tools like Canva.
• Intermediate in Ms Excel with Data analyzing skills.

Responsibilities

• Assist in organizing and maintaining sales materials.
• Monitor social media platforms to ensure regular posting.
• Help develop training programs for new salespeople.
• Work on improving CRM systems and sales tools.
• Track sales performance and provide insights.
• Communicate between sales and marketing departments.

Skills

Social Media Intelligence Tools

Content Development

Content Development tools (Canva, capcut)

Microsoft Office suite

Data analyzing Formula (Lookup, Pivot)

Business Process development tools (Visio, Diagram.net)

Business Intelligence tools

Attention to detail

Problem-solving skills

Interpersonal skills

Job description

Responsibilities:

• Content Creation and Management: Assisting in organizing, and maintaining sales materials (presentations, case studies, brochures, etc.) that the sales team uses to close deals.

• Social Media Monitoring: Checking & Monitoring Social Media Platform and ensure regular posting & utilization of Social Media.

• Sales Training: Helping develop or assist with onboarding and training programs for new salespeople, ensuring they are equipped with the knowledge and tools they need.

• Sales Process Optimization: Working on improving the tools and systems that the sales team uses, such as CRM systems, automation tools, and communication platforms.

• Data Analysis: Helping to track sales performance, compiling reports, and providing insights into what strategies or tools are working best.

• Cross-Functional Collaboration: Communicating between the sales team, marketing, and other departments to ensure alignment and ensure the sales team is informed of the latest products, services, or campaigns.

Requirement & Qualifications:

• With proficiency in Social Media Intelligence Tools: Social Bakers or similar tools, Google Data Studio (Social Media Report).

• Minimum 3 Years Experience in Content Development.

• Fluent in Content Development tools (Canva, capcut, etc).

• Proficiency in Microsoft Office suite applications (Word, PowerPoint).

• Intermediate in Ms Excel - Data analyzing Formula (Lookup, Pivot, etc).

• Proficiency in developing Business Process (Visio, Diagram.net, etc).

• Prior experience with Business Intelligence tools, particularly Google Data Studio, is preferred.

• Demonstrates meticulous attention to detail and maintains high work standards.

• Exhibits a proactive and quick learning ability.

• Strong interpersonal skills, including active listening and adept problem-solving capabilities.

• Possesses a resilient and determined attitude to overcome challenges effectively.