Senior Key Account Manager

AnyMind Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology firm in Jakarta is seeking a strategic Senior Key Account Manager to manage and grow key client relationships. The role involves driving business growth in the e-commerce distribution space and delivering exceptional service solutions. Candidates should have proven experience in account management with strong sales skills, strategic thinking abilities, and the capability to build long-term relationships. This position offers a competitive salary and opportunities to grow in a dynamic environment.

Benefits

Competitive Salary

Performance Review (2 times per year)

Performance Bonus (1 time per year)

12 days of annual paid leaves

Opportunity to explore e-commerce trends

Qualifications

• Proven experience as a Key Account Manager or similar role in e-commerce distribution.
• Proven track record of managing key accounts and achieving revenue targets.
• Strong capability to build long-term relationships with significant business clients.

Responsibilities

• Manage and grow key client relationships.
• Understand clients' business goals to offer tailored advice.
• Develop and implement strategic account plans.
• Lead and mentor the team to drive performance.
• Stay updated on industry trends and market conditions.

Skills

Sales and account management skills

Strategic thinking

Problem-solving abilities

Negotiation skills

Interpersonal skills

Job description

We are looking for a strategic Senior Key Account Manager to join our Serpong office. In this role, you will manage and grow key client relationships, drive business growth, and deliver exceptional service and solutions in the e-commerce distribution and enablement space. Your goal will be to maximize client satisfaction, loyalty, and revenue. You will also play a critical role in helping brands achieve their revenue targets, and act as a consultant for their e-commerce strategies.

Digital Distribusi Indonesia (DDI) was founded by an experienced offline distributor and e-commerce executive to meet the needs of online distribution, covering online sales strategy, store operations, in-app marketing, customer services, warehousing and fulfillment. In 2023, DDI was acquired by technology company AnyMind Group, and now also helps brands maximize AnyMind's powerful end-to-end commerce and marketing technology stack.

What You'll Do

• Build and maintain strong relationships with key clients, serving as their primary point of contact, addressing their needs, and providing solutions.
• Understand clients' business goals and challenges to offer tailored advice and solutions as well as set and achieve their revenue targets through effective e-commerce strategies.
• Liaise with partner marketplaces such as Tokopedia, Shopee, TikTok, Lazada, and others.
• Develop and implement strategic account plans to achieve the company's revenue and profitability targets.
• Offer guidance on user experience (UX) on client's e-commerce platforms to be more attractive such as content, layout, product images, and descriptions.
• Lead and mentor the team, providing guidance, support, and motivation to drive performance and foster professional growth.
• Collaborate with cross-functional teams to ensure seamless delivery of products/services and exceptional client experience.
• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.

Who You Are

• Proven experience as a Key Account Manager or similar role in the e-commerce distribution and enablement.
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets in the commercial side of e-Commerce Distribution and Enablement.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Solid knowledge of industry trends, market dynamics, and a keen understanding of the competitive landscape.
• Exceptional interpersonal and communication skills with strong capability to build long-term relationships with significant business clients.

Why You'll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year)
• 12 days of annual paid leaves
• Exciting opportunity to explore e-commerce and digital marketing trends
• Grow your career in an international, professional, fast-paced and dynamic environment