Senior General Admin

Iqtalent; Emea; Remote; IDR 667.111.000 - 1.000.668.000; Full time

Job summary

A progressive CPA firm is seeking a Remote Virtual Assistant with 5+ years of experience, including 2 years in general administration. The role involves assisting clients, managing documentation, and coordinating with teams. Candidates must have strong communication and organizational skills along with familiarity with cloud services and office tools. Full-time work, 40-50 hours per week, with a supportive team culture and competitive compensation.

Benefits

Competitive compensation

Paid training

Work-life balance initiatives

Qualifications

• 5+ years as a Virtual Assistant or relevant role, including 2 years as General Admin.
• 1 year minimum experience with CPA/CA firm or relevant financial organization.
• Excellent time management and organizational skills.

Responsibilities

• Reacting to emails and documents from clients and vendors.
• Duties include drafting letters and managing documentation.
• Coordinating with both local and overseas teams.

Skills

Excellent communication skills

Time management

Organizational skills

Familiarity with cloud services

Tools

Insightly

Slack

Google Suite

Infusionsoft

Job description

Tax Goddess is recognized as a top 1% Tax Strategist in the USA.

With 19+ years of experience, we’re a progressive, 100% digital CPA firm. If you can handle cloud computing and basic tech skills, you’re in for a dynamic role.

Responsibilities

• Helping clients and vendors with documents, answering questions and emails (training provided), negotiations, finding and implementing vendor requests, and coordinating details
• Drafting different letters including Conflict Resolution
• Administrative duties to assist other departments in the firm when needed
• Coordinate with overseas and local teams on various projects
• Document management
• Slack channel management and coordination with other teams
• Working with clients (USA) to assist them with their needs
• On-call support via Skype/Zoom to work through issues with staff and clients, assist and train
• Video for training modules (if needed)
• Manage data in spreadsheets and reports
• Keep records and reports up to date
• Organize and schedule meetings and events when needed
• Support administrative tasks across departments

Qualifications

• At least 5+ years of proven experience as a Virtual Assistant or relevant role, including 2 years as General Admin
• At least 1 year of experience with a CPA/CA firm, medical billing, law firm, collections, insurance, or any financial organization
• Familiarity with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g. MS Office)
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Excellent phone, email, and instant messaging communication skills
• Excellent time management and solid organizational skills

Tools

Insightly, Slack, Google Suite, Infusionsoft.

Hours, Location & Availability

• Our USA business hours include mandatory overlap (8:00 am to 12:00 noon Arizona time)
• Hours for some departments may be fixed or may vary depending on tasks/projects
• Admins are expected to work a minimum of 40–50 hours per week; during tax season, additional hours and weekend work could be required
• Permanent work from home with consistent and reliable hours

Benefits & Culture

• Competitive, full-time compensation with benefits typical for a full-time role
• Paid training and ongoing skill development
• Equal staff opportunity and a collaborative culture
• Supportive, team-focused environment with exposure to multiple divisions
• Work-life balance initiatives, team events, and ongoing process improvements