Senior Business Development Manager

Ninja Van; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading logistics firm in Indonesia is seeking a Sales Professional to drive sales and manage customer relationships. The ideal candidate will have 5-7 years of sales experience, preferably in international logistics. Responsibilities include achieving sales targets, managing activities, and ensuring customer retention. This role requires strong communication, negotiation skills, and knowledge of CRM systems. A Bachelor’s degree is required, and the candidate must be self-motivated and goal-driven.

Qualifications

• 5-7 years of experience in sales.
• Proven experience with 4PL & 3PL international logistics companies.
• Strong communication and interpersonal skills.

Responsibilities

• Achieving sales targets.
• Managing customer retention rates.
• Developing the sales force.

Skills

Sales experience

Logistics knowledge

Communication skills

Negotiation skills

Customer orientation

Education

Bachelor’s degree in any major

Tools

CRM systems (Salesforce)

Business Intelligence tools

Job description

About Ninja Xpress

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organizing various programs that support their quick and strategic development.

Ninja Xpress offers flexible service options and an easy-to-use system enabling real-time package tracking. These are supported by professional customer service. As part of our commitment to our SMEs, we also have programs like Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans to assist their business growth.

Requirements

• 5-7 years of experience in sales
• Proven experience working with 4PL & 3PL international logistics companies
• Experience in LTL, Road Logistics Sales with established customer networks
• Minimum Bachelor’s degree in any major
• Strong communication and interpersonal skills for building relationships with stakeholders
• Excellent knowledge of eCommerce/international logistics and/or parcels (highly advantageous)
• Self-motivated, result-oriented, passionate about sourcing new business
• Excellent listening, negotiation, and presentation skills
• Proactive, resourceful, able to work independently or in teams
• Strong networking and relationship-building skills, goal-driven, and able to work in a fast-paced environment
• Competent in Customer Orientation, Planning & Organizing, Decision Making, and Influencing
• Hands-on knowledge of CRM systems (Salesforce) & Business Intelligence tools
• Good analytical skills for market mapping

Key Result Areas

• Revenue and volume achievement
• Weekly activity and pipeline management
• Sales force development
• Customer retention rate

Major Activities

• Achieving sales targets
• Fulfilling assigned activities
• Shipper acquisition and growth
• Shipper retention