Senior Account Manager - Up to USD$2,500 Monthly Gross, Remote

Advant Labs; Remote; IDR 1.006.542.000 - 1.342.057.000; Full time

Job summary

A growing digital marketing firm is seeking a Senior Account Manager to oversee key client relationships within the luxury hospitality sector. This leadership role demands a strong background in digital marketing and account management, with an emphasis on data-driven strategies and project delivery. You will ensure client satisfaction through clear communication and effective management of expectations, while also mentoring junior team members. Ideal candidates have 3-6 years of relevant experience and can thrive in high-pressure environments.

Benefits

Autonomy in a fast-growth environment

Exposure to iconic luxury brands

Data-driven creative team

Qualifications

• 3–6 years in digital marketing, account management, consulting, or similar role.
• Proven track record managing complex projects and stakeholder expectations.
• Confident presenting and writing in English (native or near‑native).

Responsibilities

• Own communication and satisfaction for a portfolio of luxury hospitality clients.
• Lead strategic conversations and present data‑driven recommendations.
• Own end‑to‑end project delivery and ensure quality control.

Skills

Digital marketing

Account management

Project management

SEO knowledge

Data analysis

Job description

Location: Remote (Southeast Asia or Eastern Europe)

About Us:

Advant.ai is a fast-growing digital strategy and performance marketing firm focused on luxury hotels, villas, resorts, and experiential travel brands. We blend data science, creativity, and AI-enabled strategy to help the world’s most extraordinary hospitality brands grow with intention across global markets.

Position Overview:

This is a leadership role within Client Success. The Senior Account Manager owns key client relationships and ensures delivery across performance marketing, SEO, social/creative, and analytics. You’re the calm, structured operator who “knows the whole board” — creating clarity for clients and internal teams, anticipating issues, and improving delivery systems as we scale.

Key Responsibilities:

• Own communication, expectations, and satisfaction for a portfolio of luxury hospitality clients.
• Lead strategic conversations and present data‑driven recommendations tied to business goals.
• Build long‑term trust with senior stakeholders and represent Advant.ai with clarity and confidence.
• Develop quarterly and annual digital plans across paid media, SEO, social, and content.
• Analyse trends, competitive landscapes, and performance to shape client direction.
• Turn complex data into clear narratives and actionable next steps.
• Own end‑to‑end project delivery: scope, timelines, owners, approvals, and quality control.
• Run delivery using tools like Monday.com, Google Sheets, Notion/Asana (or similar).
• Introduce automation and AI tooling to reduce friction and improve speed and accuracy.
• Keep creative, media, SEO, and data teams aligned to a unified plan.
• Oversee monthly reporting: accuracy, insights, and clear recommendations.
• Review and interpret GA4 / Looker Studio dashboards, SEO tools, and ad platform data.
• Lead monthly performance reviews and guide optimisation priorities.
• Mentor junior team members and raise the bar on client delivery standards.
• Identify upsell opportunities (new markets, new channels, audits, strategy projects).
• Maintain account health checks and flag risks early.

What We’re Looking For:

• 3–6 years in digital marketing, account management, consulting, or a similar client‑facing role.
• Agency experience preferred (especially multi‑client, multi‑workstream environments).
• Proven track record managing complex projects and stakeholder expectations.
• Strong project management discipline and comfort working in structured workflows.
• Good working knowledge of how SEO, PAID media and social media to lead client.
• Ability to work with subject matter experts but be able to translate their work to clients.
• Confident presenting and writing in English (native or near‑native).
• High ownership: proactive, anticipatory, structured, and solution‑oriented.
• Calm under pressure; able to manage multiple priorities without losing detail.
• Interest in luxury hospitality, travel, design, and high‑touch client management is a plus.

Why Join Advant Labs:

• Work with iconic luxury hotels and experiential travel brands worldwide.
• Be part of a data‑driven, creative, AI‑enabled team reshaping hospitality marketing.
• Cross‑market exposure across Asia and global source markets.
• Fast‑growth environment with real autonomy and career acceleration.