Sales Account Director, Indonesia

BioCatch; Daerah Khusus Ibukota Jakarta; On-site; IDR 500.000.000 - 800.000.000; Full time

Job summary

A leading technology firm seeks a Senior Sales Account Manager in Indonesia to drive account management and sales in the Banking and Financial Services sector. You will develop sales revenues from financial services accounts, focusing on building customer relationships and driving customer satisfaction. Ideal candidates should have over 6 years in technology sales, particularly in fraud prevention, with excellent communication skills and fluency in Bahasa Indonesia and English. This role involves strategic planning and a consultative approach to sales.

Qualifications

• 6+ years of experience in selling technology solutions.
• Experience with fraud prevention or consumer authentication solutions.
• Track record of complex sales with multi-million dollar deals.
• Excellent communication skills, capable of engaging C-level executives.
• Native Bahasa Indonesia and English speaker.

Responsibilities

• Develop sales revenues from new and prospect BioCatch accounts.
• Drive a strategic account plan including opportunity management.
• Cultivate strategic partnerships with customers and partners.
• Collaborate with the leadership to exceed sales objectives.
• Maximize revenue and technology adoption while ensuring customer satisfaction.

Skills

Solution-selling

Communication

Relationship management

Sales forecasting

Tools

CRM tools

Sales management software

Job description

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world’s largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.

Senior Sales Account Manager team members in APAC report directly to the VP of Sales for APAC and will be part of the APAC commercial team focused on driving BioCatch account management and sales activities in the SEA region in the Banking and Financial Services market. The incumbent for this role will primarily look after financial services accounts in Indonesia. They will be charged with building deep customer relationships, executing a developed strategic account plan for new, up-sell and cross-sell opportunities and driving high customer satisfaction in those accounts.

BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional, who will develop sales revenues from new customers. This role will be responsible for the entire sales process from inception to successful conclusion including cultivating whitespace opportunities, prospecting, qualification, pipeline management, negotiation and closing.

Location: Indonesia (preferably Jakarta)

Role Responsibilities

• Develop sales revenues from new and prospect BioCatch accounts with an emphasis on developing new business from within the target accounts.
• Drive a strategic account plan for specific accounts including opportunity management through to successful deal closure whilst maintaining a dynamic and consultative approach.
• Establish, cultivate and develop strategic partnership with customers, channel and technology partners in order to execute BioCatch’s GTM strategy.
• Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch customer success.
• Work in partnership with the APAC commercial team, including Business Development, Pre-Sales/Sales Engineering and Account Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction.
• Develop and enhance BioCatch’s strong brand within our prospective accounts.
• Successfully execute strategic and operational sales and marketing activities as well as representing BioCatch at relevant events.
• Accurately manage forecasting including pipeline management and company reports.

Requirements

• Ideally 6+ years of experience in selling technology solutions with a recent focus on solution-selling to banks, finance-market or complex enterprises environments.
• Experience in selling fraud prevention or consumer authentication solutions with a good knowledge of SaaS/Cloud based solutions.
• Experience of complex direct sales with a track record of deals with multi-million value bookings with banks, credit card, financial services companies or similar verticals.
• A proactive and self-motivated entrepreneurial individual with a consultative sales approach who thrives in a scale-up environment, with a “can-do” mentality and a commitment to succeed.
• Excellent communication, written and verbal presentation skills with the ability to clearly articulate/communicate business value across multiple stakeholders, through to C-level executives.
• Willing to undertake frequent domestic and infrequent international travel.
• Native Bahasa Indonesia and English speaker
• Have a trusted status within an established network, including local, regional and international banking clients whilst being an expert at connecting executive-level prospects.