Retail Supervisor - Benefit Cosmetics

LUXASIA; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading beauty distribution platform is seeking a Retail Supervisor to oversee daily operations in Jakarta. You will ensure sales targets are met, train Beauty Advisors, and maintain service standards. Ideal candidates have experience in retail supervision, strong leadership skills, and are proficient in Microsoft Office and POS systems. Join us to thrive in a fast-paced environment and drive success in beauty services.

Qualifications

• Minimum 3 years' experience as Area/Retail Supervisor.
• Willing to travel frequently for store visits.
• Flexibility regarding work hours, including shifts and weekends.

Responsibilities

• Oversee daily store operations.
• Ensure sales targets are achieved.
• Train Beauty Advisors.
• Monitor store sales performance.
• Prepare sales reports.

Skills

Sales-driven

Analytical mindset

Strong leadership

Communication skills

Problem-solving skills

Competent at make-up application

Beauty Therapy qualification

Education

High School/Vocational School; Diploma/Bachelor’s Degree preferred

Tools

Microsoft Office

POS Systems

Job description

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific, successfully enabling brand growth for more than 120 luxury beauty brands across 15 markets.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA, responsible for distribution and business development of select beauty brands in Southeast Asia.

RETAIL SUPERVISOR

BENEFIT COSMETICS

JOB SUMMARY

The Retail Supervisor oversees daily store operations, ensures sales targets are achieved, maintains service standards, and trains Beauty Advisors in product knowledge, brow waxing services, and in‑store service delivery.

JOB DESCRIPTION

STORE OPERATIONS

• Ensure the store is ready for operation (proper display, sufficient stock, cleanliness maintained).
• Conduct daily checklists and ensure all SOPs are implemented.
• Arrange work schedules for staff (shifts, leave, overtime).

SALES & TARGETS

• Monitor daily, weekly, and monthly store sales performance.
• Drive the team to achieve or exceed sales targets.

LEADERSHIP & PEOPLE DEVELOPMENT

• Supervise, guide, and motivate Beauty Advisor.
• Provide product, brow waxing service, and SOP training to Beauty Advisor.
• Conduct performance evaluations, including coaching & counseling.

REPORTING & ADMINISTRATION

• Prepare daily/weekly/monthly sales reports.
• Report operational issues to the Head Office.
• Ensure all requirements supporting sales and service are available.

QUALIFICATIONS

• Minimum education: High School/Vocational School; Diploma/Bachelor’s Degree preferred.
• Preferably 3 years' experience as Area/ Retail Supervisor.
• Sales-driven, analytical mindset, able to work in fast retail pace.
• Competent at make-up application.
• Confident in teaching and overseeing brow waxing service standards.
• Strong leadership, communication, and problem‑solving skills.
• Beauty Therapy qualification or an understanding of the Beauty Services Industry with a commitment to embrace, learn and perfect the Benefit waxing technique.
• Willing to travel frequently for store visits.
• Flexibility regarding work hours; ability to work in shifts (if need be), weekends, and some holidays.
• Proficient in Microsoft Office and POS Systems.

Do you have what it takes to succeed in a fast‑paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.