Restaurant Operations Specialist

Pengiklan Anonim; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading restaurant chain in Jakarta Utara is seeking an experienced operations manager to oversee daily operations, ensuring compliance with service and quality standards. The ideal candidate will have a Bachelor’s degree and extensive experience in restaurant management, along with strong leadership abilities. Join us to maximize efficiency and customer satisfaction in a dynamic environment.

Qualifications

• Minimum 5–7 years of experience in restaurant operations.
• Proven track record in opening new outlet operations.
• Ability to thrive in a fast-paced, customer-centric environment.

Responsibilities

• Oversee daily operations of restaurant outlet to ensure service quality.
• Develop strategies for efficiency, profitability, and customer satisfaction.
• Monitor financial performance and develop action plans for improvement.
• Ensure compliance with health, safety, and regulatory requirements.
• Conduct regular audits of outlet performance.

Skills

Leadership

Communication skills

People management

Financial management

Cost control

Education

Bachelor’s degree in Hospitality or Business Management

Job description

Oversee daily operations of restaurant outlet, ensuring adherence to company standards for service, quality, hygiene, and safety.

Develop and implement operational strategies to maximize efficiency, profitability, and customer satisfaction.

Monitor financial performance (sales, cost of goods, labor, profit & loss) and develop action plans for improvement.

Ensure compliance with health, safety, and regulatory requirements.

Conduct regular audits of outlet performance, service quality, and operational standards.

Collaborate with senior management on new initiatives, promotions, and expansion plans.

Requirements

Bachelor’s degree in Hospitality, Business Management, or related field (preferred).

Minimum 5–7 years of experience in restaurant operations.

Proven track record in opening new outlet operations.

Strong leadership, communication, and people management skills.

Solid understanding of financial management and cost control.

Ability to thrive in a fast-paced, customer-centric environment.