Restaurant Operations Manager

Al Jazeerah Signature; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A restaurant management company in Jakarta Utara is seeking a skilled professional to lead daily operations. Candidates should have 3–5 years of relevant experience and a strong grasp of restaurant operations. Key responsibilities include monitoring service quality, managing team performance, and coordinating with various departments. This role offers an opportunity to make a significant impact in an exciting environment.

Qualifications

• 3–5 years of experience in a similar role.
• Strong understanding of restaurant operations (SOP, HACCP, inventory, costing).
• Excellent leadership and communication skills.

Responsibilities

• Lead and oversee daily restaurant operations.
• Ensure service quality, cleanliness, and product consistency.
• Monitor KPIs, sales performance, COGS, and operational efficiency.
• Manage, coach, and evaluate team performance.
• Handle guest complaints and ensure customer satisfaction.
• Coordinate with central departments (HR, Marketing, Finance, Supply Chain).

Skills

Leadership

Communication

Operational efficiency

Job description

Responsibilities

• Lead and oversee daily restaurant operations.
• Ensure service quality, cleanliness, and product consistency.
• Monitor KPIs, sales performance, COGS, and operational efficiency.
• Manage, coach, and evaluate team performance.
• Handle guest complaints and ensure customer satisfaction.
• Coordinate with central departments (HR, Marketing, Finance, Supply Chain).

Qualifications

• 3–5 years of experience in a similar role.
• Strong understanding of restaurant operations (SOP, HACCP, inventory, costing).
• Excellent leadership and communication skills.