Restaurant Manager

Bentani Hotel and Residence; Cirebon; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prominent hotel in Cirebon is seeking a full-time Restaurant Manager to oversee restaurant operations. This role involves ensuring high customer satisfaction, managing staff, and maintaining food and beverage quality. Ideal candidates will have strong customer service skills, experience in food and beverage operations, and proficiency in team management. If you thrive in a fast-paced environment and possess excellent communication abilities, we want to hear from you.

Qualifications

• Strong skills in Customer Service and ensuring Customer Satisfaction.
• Experience in Food and Beverage operations.
• Proficiency in Hiring and team management.

Responsibilities

• Oversee the restaurant operations ensuring high customer satisfaction.
• Manage staff and maintain food and beverage quality.
• Ensure excellent customer service and handle hiring processes.

Skills

Customer Service

Food and Beverage operations

Hiring and team management

Communication

Problem-solving

Job description

Company Description

Bentani Hotel and Residence is located in the heart of Cirebon, offering convenient access to the city’s major commercial district, government offices, shopping centers, and entertainment areas. Situated just 500 meters from the Cirebon Train Station, it is an ideal destination for business travelers. The hotel provides a complimentary daily shuttle service to and from the train station for added guest convenience. Bentani Hotel is known for its welcoming atmosphere, seamless connectivity, and warm hospitality, making guests feel at home.

Role Description

This is a full-time on-site role for a Restaurant Manager located at the Bentani Hotel and Residence in Cirebon. The Restaurant Manager will oversee the restaurant operations, ensuring high customer satisfaction and seamless service. Responsibilities include managing staff, maintaining food and beverage quality, ensuring excellent customer service, handling hiring processes, and maintaining efficient communication with both staff and customers to enhance the dining experience. The role requires supervision of day-to-day operations while maintaining the standards of the hotel.

Qualifications

• Strong skills in Customer Service and ensuring Customer Satisfaction
• Experience in Food and Beverage operations
• Proficiency in Hiring and team management
• Excellent Communication and interpersonal skills
• Problem-solving skills and an ability to manage a dynamic team
• Experience in hospitality or hotel management is an advantage
• Ability to work in a fast-paced, onsite environment