Restaurant General Manager

PT. Circleka Indonesia Utama; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading fine dining establishment in Jakarta Utara is seeking an experienced Restaurant Manager to lead the operations team. The ideal candidate will have at least 3 years of experience in a similar role and strong leadership skills. Responsibilities include managing team performance, enhancing customer relationships, and ensuring operational efficiency. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum Diploma (D3) degree, preferably in a relevant field.
• At least 3 years of experience as a Restaurant Manager in a Fine Dining Restaurant.
• Strong leadership skills.
• Well-groomed and professional appearance.
• Good command of foreign languages.

Responsibilities

• Manage and lead the operations team to achieve business targets.
• Assist in developing or updating standard operating procedures for all business activities.
• Build strong customer relationships by handling issues and complaints promptly.
• Conduct employee evaluations, promotions, compensation decisions, and terminations based on performance reviews.
• Provide operational support and guidance to staff.
• Monitor and control expenses according to the allocated budget.
• Assist in interviewing, recruiting, and training candidates.
• Manage staff assignments and work allocation.
• Review staff performance and provide constructive feedback.
• Maintain accurate documentation for operational procedures and activities.
• Ensure compliance with company policies and procedures.
• Oversee team adherence to operational standards across all functions.
• Hold regular team meetings to discuss issues, updates, and improvements.
• Support operational risk management and audit processes for preventive maintenance.

Skills

Leadership skills

Customer relationship management

Operational support

Problem-solving

Performance evaluation

Education

Diploma (D3) in relevant field

Job description

Job Description

• Manage and lead the operations team to achieve business targets.
• Assist in developing or updating standard operating procedures for all business activities.
• Build strong customer relationships by handling issues and complaints promptly.
• Conduct employee evaluations, promotions, compensation decisions, and terminations based on performance reviews.
• Provide operational support and guidance to staff.
• Monitor and control expenses according to the allocated budget.
• Assist in interviewing, recruiting, and training candidates.
• Manage staff assignments and work allocation.
• Review staff performance and provide constructive feedback.
• Maintain accurate documentation for operational procedures and activities.
• Ensure compliance with company policies and procedures.
• Oversee team adherence to operational standards across all functions.
• Hold regular team meetings to discuss issues, updates, and improvements.
• Support operational risk management and audit processes for preventive maintenance.

Requirements

• Minimum Diploma (D3) degree, preferably in a relevant field.
• At least 3 years of experience as a Restaurant Manager in a Fine Dining Restaurant.
• Strong leadership skills.
• Well-groomed and professional appearance.
• Good command of foreign languages.