Remedial Officer (Banjarmasin)

Moladin; Banjarmasin; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading fintech company in Indonesia is seeking a Supervisor to lead a team and oversee the performance of Third Party operations. The ideal candidate will have a Bachelor's degree and at least 2 years of supervisory experience, with a strong interest in the financial technology sector. Responsibilities include monitoring team performance, ensuring compliance with standards, and liaising with management. Fluency in Bahasa and English is preferred. This role offers a chance to empower a rapidly growing network in the mobility financing industry.

Qualifications

• At least 2 years of experience as a Supervisor or Team Leader.
• Strong interest in the financial technology industry.
• Experience in Agency Management is preferred.
• Fluent in both Bahasa and English.

Responsibilities

• Lead a team and monitor Third Party team's performance.
• Responsible for overall Third party team operational activities.
• Manage overall team performance standards and compliance.
• Liaise with trainer, supervisor, and management to increase collection rates.
• Perform meetings with management to discuss performance results.

Skills

Team Leadership

Coaching

Communication

Analytical Skills

Negotiation

Proficiency in Microsoft Office

Proficiency in Google Sheets

Proficiency in Google Drive

Education

Bachelor's degree in finance, banking, or related field

Job description

Responsibilities

• Lead a team and monitor Third Party team's performance to ensure all standards and targets are met.
• Responsible for overall Third party team operational activities from briefing to debriefing.
• Manage overall team performance standards and compliance.
• Liaise with trainer, supervisor, and management to increase collection rate of NPL late users.
• Perform meeting with the management team to cover performance results and solution or action items.

Requirements

• Bachelor's degree or equivalent experience, preferably in finance, banking, or a
  related field.
• At least 2 years of experience as a Supervisor or Team Leader.
• Have a strong interest in the financial technology industry.
• Possess experience in Agency Management (preferred).
• Exhibit effective coaching, facilitation, presentation, and team building abilities.
• Proficient in Microsoft Office, Google Sheets, and Google Drive.
• Demonstrate strong communication, investigation, and negotiation skills
• Attention to detail and showcase strong analytical skills.
• Fluent in both Bahasa and English (preferably).

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com