QA QC Assistant Manager Manufacture Frozen Foods - Karawang - WFO (ID: 684784)

PT. PERSOLKELLY Recruitment Indonesia; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A food manufacturing company is seeking a QA QC Assistant Manager. This role involves ensuring the quality of raw materials and finished products, leading a team, and managing quality certifications. Candidates should have 6–10 years of experience in the food industry and a Bachelor's degree in a related field. Strong problem-solving and leadership skills are essential. The position is based in Karawang, Indonesia.

Qualifications

• 6–10 years of experience in the food manufacturing industry.
• Proven track record in Quality Assurance and Regulatory Compliance roles.
• Strong exposure to Halal, BPOM, and ISO 22000 certification processes.

Responsibilities

• Ensure quality of raw materials and finished products.
• Lead a team to support departmental goals and delegate tasks.
• Handle customer complaints and prepare investigation reports.

Skills

HACCP

GMP

Problem-solving

Communication skills

Leadership

Education

Bachelor’s Degree in Food Technology, Food Science, Chemical Engineering

Job description

QA QC Assistant Manager Manufacture Frozen Foods - Karawang - WFO

Responsible to ensure the quality of raw materials, finished products, and production line processes in accordance with quality standards.

Responsible for certification processes such as Halal, BPOM, as well as preparation for FSSC 22000 and/or ISO 22000.

Assist in the implementation of internal and external audits (Halal, BPOM, and customer audits), as well as organize several internal trainings related to food safety and Halal.

Ensure that the production line is in good condition, comply with regulations and processes according to SOPs.

Handle unexpected issues, such as changes in finished product documents, customer requests, problem findings, and requests from other departments.

Issue new documents, such as product specifications, allergen information, and standard determination.

Supervise new product processes, starting from raw material measurement to the filling stage.

Handle and investigate customer complaints related to product quality, prepare investigation reports, and carry out follow-ups until complaint resolution is completed.

Lead a team to support departmental goals by delegating tasks, providing support and feedback, resolving conflicts, and fostering a positive and collaborative work environment.

Identify training needs for both internal and external parties.

Job Requirements

Education: Bachelor’s Degree (S1) in Food Technology, Food Science, Chemical Engineering, or related field.

Experience: 6–10 years of experience in the food manufacturing industry.

Proven track record in Quality Assurance, Quality Control, Food Safety, or Regulatory Compliance roles.

Strong exposure to handling Halal, BPOM, FSSC 22000 and/or ISO 22000 certification processes.

Hands-on experience in leading or assisting internal/external audits (Halal, BPOM, customer audits).

Experience in handling customer complaints, root cause analysis, and corrective & preventive actions.

Familiar with new product development (NPD) processes, from raw material assessment to production trials.

Prior leadership experience in managing and developing a team.

Skills & Knowledge

Solid knowledge of food safety systems, HACCP, GMP, and relevant regulatory requirements.

Ability to troubleshoot production line issues and coordinate cross-functionally.

Excellent problem-solving, decision-making, and communication skills.

Good command of English (minimum intermediate–advanced, 70/100).

Willingness to be mobile during Dec 2025 – Feb 2026 (Cikupa / Jakarta / Karawang).