Product Specialist

PT DKSH Indonesia; Pademangan Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading sales and distribution company is looking for a Sales Executive to manage the Medical channel in Indonesia. Responsibilities include achieving sales targets, conducting product demonstrations, and maintaining customer relationships. The ideal candidate holds a degree in a Science or Medical-related field and has at least one year of relevant experience. Strong communication skills and proficiency in English are essential. Travel is required for this role.

Qualifications

• Minimum of one year of experience in a similar role.
• Basic knowledge of industry, market, competitors, and products.
• Willingness to travel outstation.

Responsibilities

• Manage key sales activities and achieve targets.
• Conduct product demonstrations.
• Maintain customer relationship management databases.

Skills

Communication skills

Negotiation skills

Sales skills

Education

Degree in a Science or Medical-related discipline

Tools

Excel

Word

PowerPoint

Job description

The incumbent works closely with the Sales Manager in managing the Medical channel.

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

Key responsibilities include:

• Providing input to medical sales plans based on experience and implementing action plans to achieve sales targets for assigned businesses/territories.
• Tracking self/team progress against key performance indicators and sales plans, and prioritizing and reviewing daily sales activities performed.
• Calling/visiting existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conducting product demonstrations and emphasizing saleable features/customer benefits.
• Preparing quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Reporting on the activities and products of the competitors.
• Recording sales data for reporting and tracking purposes, and maintaining relevant customer data in appropriate customer relationship management databases.
• Executing continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintaining a customer complaints/issues log and following up on customer issues.
• Responding to customer orders and queries, and informing current and prospective customers of promotions and new/upgraded products.
• Working with internal stakeholders to ensure timely delivery or installation of products/systems.
• Supporting internal stakeholders in relationship development with key customers.

Requirements:

• Demonstrating basic knowledge and understanding of the industry/market/competitors/customers/products/services and selling skills.
• Possessing basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Willingness to travel outstation and cover more than one area.
• Strong communication and negotiation skills.
• Demonstrating proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint).
• Good command of English, both written and spoken.

Qualifications:

Degree or professional qualification in a Science- or Medical-related discipline with a minimum of one year of experience in a similar role.