Position

PT Summarecon Agung, Tbk; Kayuringinjaya; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

PT Summarecon Agung, Tbk is seeking a Facility Manager to oversee operations at Summarecon Mall Bekasi. This role involves managing budgets, leading teams, and ensuring high service standards in a dynamic sports environment. The ideal candidate will be experienced in facility management with strong leadership skills and a passion for sports.

Qualifications

• 3 years experience in sports facility management required.
• Strong skills in team management and customer service expected.
• Proficiency in budgeting and operations management essential.

Responsibilities

• Oversee daily operations and ensure quality service.
• Lead and manage operational teams to meet performance standards.
• Develop strategies to enhance efficiency and customer experience.

Skills

Leadership

Customer Service

Communication

Budgeting

Education

Bachelor’s degree in Sports Management or related field

Tools

Microsoft Office

Job description

• Bachelor’s degree in Sports Management, Hospitality Management, or related field
• Minimum 3 years of experience in sports facility management.
• Knowledge of budgeting, scheduling, and operations in a sports facility
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Passion for sports, fitness, and promoting healthy lifestyles.
• Positive attitude and strong work ethic
• Proficiency in Microsoft Office (Microsoft Word, Excel, and PowerPoint)
• Placement at Summarecon Mall Bekasi

Job Description:

• Oversee daily operations across all departments to ensure smooth and efficient performance.
• Lead, supervise, and monitor and guide operational teams to maintain performance standards.
• Monitor service quality and customer satisfaction.
• Manage operational budgets and implement cost-efficiency measures.
• Ensure facilities, safety, and equipment meet company standards.
• Coordinate with vendors and external partners.
• Ensure compliance with regulations and internal policies.
• Provide regular reports and operational updates to management.

Operational Strategy & Execution

• Develop and implement operational strategies to enhance overall efficiency and customer experience.
• Ensure alignment with the business goals of Summarecon Mall Bekasi.

Team Leadership & Management

• Lead and mentor department staff across all operational units (fitness, wellness, facility management, customer care, etc.).
• Establish KPIs and evaluate team performance.

Facility & Service Oversight

• Oversee the maintenance, cleanliness, and safety standards of all facilities.
• Ensure optimal functionality and presentation of equipment, amenities, and public areas.

Customer Experience Improvement

• Monitor service quality across all departments.
• Identify customer pain points and implement improvements.

Financial & Budget Management

• Assist in preparing and managing operational budgets.
• Control operational costs and implement cost-saving measures without compromising quality.

Vendor & External Relations

• Manage contracts and relationships with suppliers, contractors, and external partners.
• Ensure vendor performance aligns with service level agreements.

Compliance & Risk Management

• Ensure all operational procedures follow legal, safety, and company regulations.
• Lead internal audits and support emergency preparedness initiatives.

Reporting & Analysis

• Provide regular operational reports to management.
• Analyze performance data to support strategic decision-making.

PT Summarecon Agung Tbk. (“Summarecon”) was founded in 1975 by Mr. Soetjipto Nagaria and his associates to undertake real estate construction and development. Starting with a 10-hectare of marsh land in the then back-waters of Jakarta, the founders managed to transform this location of Kelapa Gading into one of the most affluent residential and commercial areas in Jakarta. And over the years Summarecon has built a reputation as one of the leading property players in Indonesia, especially in the development of townships.

Summarecon develops townships which integrates residential developments with commercial developments that are supported with a wide and complete range of amenities for the residents of the townships. Over the past three decades, we have developed our expertise across the whole real estate value chain; encompassing development, architecture, engineering, project and construction management, urban planning, infrastructure, sustainable design technologies, town and neighbourhood management, and property management, into the development of our townships.

With an unparalleled combination of knowledge, execution skills, dedicated personnel and commitment to customers and suppliers alike, Summarecon is known for its dependability, expertise and ability to execute and deliver property development projects around the greater Jakarta area.

Summarecon’s business units are now grouped into three distinct activities :

Property DevelopmentProperty Investment and ManagementLeisure, Hospitality and others

Vision

To be your lifelong friend in developing communities with harmonious and sustainable living ecosystem.

Mission

To create groundbreaking urban innovations that would increase the economic values of our surroundings, build committed and adaptive teams focus on delivering values to our customers, and actively contribute in creating healthy and sustainable environment.

Summarecons Values

PT Summarecon Agung Tbk. (“Summarecon”) was founded in 1975 by Mr. Soetjipto Nagaria and his associates to undertake real estate construction and development. Starting with a 10-hectare of marsh land in the then back-waters of Jakarta, the founders managed to transform this location of Kelapa Gading into one of the most affluent residential and commercial areas in Jakarta. And over the years Summarecon has built a reputation as one of the leading property players in Indonesia, especially in the development of townships.

Summarecon develops townships which integrates residential developments with commercial developments that are supported with a wide and complete range of amenities for the residents of the townships. Over the past three decades, we have developed our expertise across the whole real estate value chain; encompassing development, architecture, engineering, project and construction management, urban planning, infrastructure, sustainable design technologies, town and neighbourhood management, and property management, into the development of our townships.

With an unparalleled combination of knowledge, execution skills, dedicated personnel and commitment to customers and suppliers alike, Summarecon is known for its dependability, expertise and ability to execute and deliver property development projects around the greater Jakarta area.

Summarecon’s business units are now grouped into three distinct activities :

Property DevelopmentProperty Investment and ManagementLeisure, Hospitality and others

Vision

To be your lifelong friend in developing communities with harmonious and sustainable living ecosystem.

Mission

To create groundbreaking urban innovations that would increase the economic values of our surroundings, build committed and adaptive teams focus on delivering values to our customers, and actively contribute in creating healthy and sustainable environment.

Summarecons Values