Performance Improvement Specialist

PT Global Yimi Cargo (J&T Cargo); Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Indonesia is seeking a candidate to coordinate with distribution teams and support operational workflows. The ideal applicant will hold a Bachelor’s degree and be proficient in Mandarin. Responsibilities include training, monitoring performance, and recommending improvements. Fresh graduates are encouraged to apply. Willingness to travel is required and a strong sense of adaptability is essential.

Qualifications

• Proficient in Mandarin to support coordination with internal teams.
• Fresh graduates are welcome; experience in logistics, operations, or data analysis is a plus.
• High sense of responsibility, adaptability, and willingness to learn in a fast-paced environment.

Responsibilities

• Coordinate closely with the Distribution Center Support Team for operational workflows.
• Provide training to the support team, covering SOP, performance standards, and problem-solving.
• Monitor daily operational performance to identify gaps and opportunities for improvement.

Skills

Proficient in Mandarin (oral and written)

Strong analytical and problem-solving skills

Good communication and interpersonal skills

Education

Bachelor’s degree in any major

Job description

Coordinate closely with the Distribution Center (Hub) Support Team to ensure smooth operational workflows.

Provide professional capability training to the support team, including SOP familiarization, performance standards, and problem-solving skills.

Monitor day-to-day operational performance to identify gaps, risks, and opportunities for improvement.

Conduct data analysis to evaluate team performance, productivity, and operational efficiency.

Prepare improvement reports, insights, and recommendations based on data findings.

Travel to distribution centers for on-site audits, performance assessments, and special improvement projects.

Collaborate with cross-functional stakeholders to implement corrective actions and drive continuous improvement initiatives.

Support the development of best practices, tools, and training materials to enhance overall operational capability.

Job Requirements

Bachelor’s degree in any major.

Proficient in Mandarin (oral and written) to support coordination with internal teams.

Fresh graduates are welcome to apply; experience in logistics, operations, or data analysis is a plus.

Strong analytical and problem-solving skills; able to interpret data and generate insights.

Good communication and interpersonal skills.

Willing to travel for business trips to various distribution centers.

High sense of responsibility, adaptability, and willingness to learn in a fast-paced environment.