Operational Lead

Sonder; Sonder; On-site; IDR 656.958.000 - 875.945.000; Part time

Job summary

A leading mental health service provider is seeking a part-time Operational Lead for Edinburgh North to oversee high-quality youth mental health services. The role involves coordinating operations, developing policies, and promoting community awareness. Candidates must have experience in mental health, relevant qualifications, and strong management skills.

Benefits

Flexible working arrangements

Professional development allowance

Salary packaging options

Paid parental leave

Qualifications

• Demonstrated senior-level experience in mental health service delivery.
• Proven ability to manage multi-disciplinary teams.
• Strong understanding of the mental health system.

Responsibilities

• Lead and coordinate the delivery of mental health services.
• Develop policies and processes for service operations.
• Drive service growth and promote awareness of services.

Skills

Mental health service delivery

Team management

Stakeholder relationship building

Quality improvement

Knowledge of mental health legislation

Education

Approved Masters in psychology

Accreditation with relevant professional body

Approved degree in Social Work

Registered Occupational Therapist

Job description

Who are we?
headspace is Australia’s leading youth mental health organisation, providing a range of comprehensive services for young people aged 12 - 25 years. headspace centres act as a one-stop-shop for young people who are seeking support with mental health, physical and sexual health, work and study, or alcohol and/or other drug use.

Sonder is the lead agency of headspace Adelaide, headspace Edinburgh North, headspace Marion and headspace Onkaparinga.

What benefits can we offer?
When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

• Salary (excluding super) paid above award and reviewed annually
• Flexible working arrangements
• Professional development allowance provided yearly
• Generous salary packaging options - increase your take home pay by 6-12%
• 17.5% Leave Loading
• Modern and welcoming office spaces
• Christmas Closure Bonus Leave (above annual leave entitlements)
• Training opportunities
• Meal & entertainment allowances
• Paid parental leave, and much more!

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

Hours: Part-Time (0.4FTE)
Contract: Ongoing Contract
Location: headspace Edinburgh North

About The Role
As the Edinburgh North Operational Lead, you will lead and coordinate the delivery of high-quality mental health services for young people at headspace Edinburgh North. You will work closely with the Clinical Lead to plan, implement, and oversee service operations, ensuring alignment with the headspace model and Sonder’s strategic goals. You will drive service growth, develop policies and processes, and promote awareness of headspace services within the local community.

Experience Requirements

• Demonstrated senior-level experience in mental health service delivery, including working in fast-paced environments and managing multi-disciplinary teams.
• Extensive administrative, financial, and operational management experience within a mental health context.
• Proven ability to build and maintain effective relationships with stakeholders, including funding agencies, and prepare associated reports.
• Experience delivering evidence-informed, developmentally appropriate mental health care for young people, including family-inclusive and participatory approaches.
• Knowledge of and commitment to continuous quality improvement, including policy development, workplace health and safety, evaluation, and risk management.
• Strong understanding of the mental health system, relevant local services, legislation, and professional codes of conduct and ethics.

Qualification And Other Requirements

• Drivers Licence
• Current or willing to obtain a Working with Children's Check (WWCC)
• Current or willing to obtain a National Police Clearance
• Qualified in one of the following disciplines, Mental Health Accreditation and membership to associated professional body; Psychology, Social Work, Occupational Therapy, or Mental Health Nursing.

Credential Requirements
Psychologist

• Approved Masters or equivalent in psychology, with experience of two (2) years or more in clinical mental health settings preferably community based.
• Registered as a psychologist with AHPRA.

Clinical Psychologist

• To be recognised as a clinical psychologist, personnel must meet requirements to have practice endorsement with the Psychology Board of Australia in specialist area of practice of clinical psychology.

Mental Health Nurse

• Mental Health Nurses must be accredited with the Australian College of Mental Health Nurses.
• Experience of two (2) years or more in clinical mental health settings preferably community based.

Social Worker

• Approved degree in Social Work, eligibility for membership and Mental Health accreditation with the Australian Association of Social Workers (AASW).
• Experience of two (2) years or more in clinical mental health settings preferably community based.

Occupational Therapist

• Registered as an Occupational Therapist with AHPRA.
• Approved degree from a recognised School of Occupational Therapy.
• Experience of two (2) years or more in clinical mental health settings preferably community based.

How To Apply
Applicants are requested to send a cover letter and resume to Sonder via our careers portal on our website.

Feel free to send any enquiries to [e-mail]

Advert Closing Date: 8 October 2025

At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.