Operation Strategist Analyst

Cermati; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A growing technology firm in Jakarta is seeking a candidate for a role focused on operations excellence. The hired individual will be responsible for developing scalable processes in a fast-paced environment, improving operational efficiencies, and maintaining performance metrics. Applicants should have at least one year of experience in operations improvements, strong analytical and problem-solving skills, and the ability to work collaboratively across teams.

Qualifications

• At least 1 year of experience in Operation Excellence or relevant areas.
• Ability to work in a fast-paced, team-oriented environment.
• Strong analytical skills for data review and meaningful analysis.

Responsibilities

• Develop and implement scalable processes in the collection team.
• Improve operational processes for efficiency.
• Monitor metrics & SLA of operations processes.

Skills

Operation Excellence

Project coordination

Multitasking

Analytical skills

Problem-solving

Education

Degree from reputable university

Job description

Responsibilities

• Our collection team grows so fast, you will develop and set scalable processes.
• Improve our current processes to be more efficient.
• You will monitor metrics & SLA of our operations process and maintain it at the most efficient and effective level.
• You will analyze the data, find the problems, develop the improvement recommendations, and implement the improvement plan.
• You will work closely with other operations team for business process improvement and implementation.

Qualifications

• Having experience of at least 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
• Experience in coordinating projects & campaigns across teams.
• Ability to multitask and execute in a fast-paced, team-oriented environment
• Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
• Strong problem-solving skills and ability to identify root causes
• Working knowledge of medium-to-large operations