Ocean Export Agent

Expeditors; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global logistics company in Jakarta Utara is seeking a dedicated individual to join their Ocean Export Department. Responsibilities include ensuring timely freight processes, accurate data entry, and maintaining compliance with regulations. The ideal candidate will have strong organizational and interpersonal skills, and proficiency in English. Fresh graduates are welcome to apply for this entry-level position, which offers opportunities for growth and career development in a supportive environment.

Qualifications

• Preferably with 6 months to 1 year of related experience and/or training; however, fresh graduates are welcome.
• Understanding of ocean documentation process a plus.
• Pro-active, strong organizational skills.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Ocean Export Files and reporting.

Skills

Effective interpersonal skills

Strong organizational skills

Good computer skills (Excel, Word)

Fluent in English

Education

Relevant experience or fresh graduates

Hazardous Materials certification (preferred)

Job description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Qualifications

• Preferably with 6 months to 1 year of related experience and/or training; however, fresh graduates are welcome to apply.
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro‑active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Reporting Structure

• Ocean Export Lead Agent, Supervisor and Manager

Additional Information

• Applying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.
• Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.
• Application Closing: September 30th, 2025