[NSID] Post-Sales Engineer (Software/Identity Security)

Netpoleon; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading cybersecurity solutions distributor in Jakarta is seeking an IT Administrator to manage and maintain server infrastructures and ensure the performance of network services. This role requires a Bachelor's degree and at least 1 year of experience in IT infrastructure. Ideal candidates will have skills in Active Directory management and troubleshooting core technical issues. A positive, collaborative mindset and strong documentation skills are essential for teamwork.

Qualifications

• Minimum 1 year of experience in IT infrastructure or system administration.
• Experience or familiarity with identity and security systems such as SSO, MFA.
• Understanding of web technologies like HTTP/HTTPS and basic integration workflows.

Responsibilities

• Administer and maintain Windows and/or Linux servers.
• Manage Active Directory, including user accounts and group policies.
• Monitor and support core network services such as TCP/IP and DNS.

Skills

Administer and maintain Windows and/or Linux servers

Manage Active Directory

Monitor and support core network services

Perform basic SQL queries

Analyse and troubleshoot technical issues

Strong documentation skills

High learning agility

Education

Bachelor's Degree from IT or related majors

Job description

Company Overview:

Netpoleon Group is a Value-Added Distributor (VAD) of network security solutions headquartered in Singapore, with a strong presence across the APAC region including Australia, Indonesia, and several other countries. Since its founding in 2000, Netpoleon has grown into a regional leader in Southeast Asia’s cybersecurity industry by continuously adapting to the evolving IT landscape.

The company partners with leading technology vendors and channel partners to deliver end-to-end cybersecurity services, particularly in critical sectors such as finance, telecommunications, and the public sector. In 2017, Netpoleon entered a new growth phase through an equity partnership with Japan’s Macnica Networks Corporation, further expanding its global reach and positioning it as a trusted partner for vendors, resellers, and customers.

Job Description:

• Administer and maintain Windows and/or Linux servers.
• Manage Active Directory, including user accounts, group policies, and domain services.
• Monitor and support core network services such as TCP/IP, DNS, firewalls, and SSL certificates.
• Perform basic SQL queries and ensure database connectivity and performance.
• Analyse and troubleshoot technical issues using a structured, problem‑solving approach.
• Document technical procedures, best practices, and system configurations.
• Collaborate with cross‑functional teams to support web and authentication system integrations.
• Continuously learn and adapt to new technologies, tools, and processes.

Qualifications:

• Bachelor's Degree from IT or related majors.
• Minimum 1 year of experience in IT infrastructure or system administration.
• Experience or familiarity with identity and security systems such as SSO, MFA, or other authentication platforms.
• Understanding of web technologies, including HTTP/HTTPS, web servers, and basic integration workflows.
• Ability to read and comprehend technical documentation in English.
• Comfortable communicating with international vendors or support teams.
• Strong documentation skills to clearly communicate technical details and procedures.
• High learning agility with a willingness to explore new tools and techniques.
• Energetic, open‑minded, a collaborative mindset and a positive attitude toward teamwork.