Merchant and Customer Insight (Analyst - Senior Analyst Level)

i Fintech Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading fintech company in Jakarta is seeking a Merchant and Customer Insight Analyst. The role involves providing market intelligence, designing surveys, and analyzing data to support the business development of credit products. Candidates should have a Bachelor's degree and 3-4 years of market research experience. Strong analytical skills and proficiency in MS Office are essential.

Qualifications

• 3-4 years of work experience in market/consumer research roles.
• Strong analytical and critical thinking abilities.
• Understanding of data collection methods like polls and surveys.

Responsibilities

• Contribute to business development by providing market intelligence.
• Design surveys to discover customer preferences.
• Compile and analyze statistical data and provide recommendations.

Skills

Market research skills

Analytical thinking

Communication skills

Data interpretation

Education

Bachelor's degree in Business, Statistics, Mathematics, or Engineering

Tools

MS Office

Job description

Merchant and Customer Insight (Analyst - Senior Analyst Level)

Job Description

• Contributes to the business development of credit products by providing market intelligence expertise, market assessments, and related analytics.
• Understanding business objectives and designing surveys to discover prospective customers' preferences.
• Compiling and analyzing the statistical data using modern and traditional methods to collect it and giving recommendations based on the data.
• Have a key insight into the need of credit products and fintech for the Indonesian market.
• Decide on the correct analytic approaches to measure market performance and evaluate question selection/wording.

Qualifications

• 3-4 years of work experience in market/consumer research roles, preferably with background from a research agency.
• A Bachelor's degree with an emphasis on Business, Statistics, Mathematics, Engineering, or other highly analytical oriented major.
• Proven market research skills set, including understanding brief, crafting questionnaire, scripting, charting, analyzing data and developing insightful reports
• Have an understanding of market research analysis experience.
• Ability to interpret large amounts of data and to multi-task
• Strong communication and presentation skills
• Excellent knowledge of MS Office
• Adequate knowledge of data collection methods (polls, focus groups, surveys, etc)
• Strong analytical and critical thinking

Additional Information