Merchant Acquisition Section Head

PT Media Indonusa (Jakarta); Jakarta Utara; On-site; IDR 500.083.000 - 833.473.000; Full time

Job summary

A leading fintech company in Jakarta is looking for a Relationship Manager to oversee the Merchant Acquisition Team. You will be responsible for coordinating sales strategies and monitoring team activities. The ideal candidate has a Bachelor's degree, 4-7 years of experience in merchant acquisition or sales, and strong communication and negotiation skills. This role is essential for ensuring efficient acquisition processes and maintaining information security standards.

Qualifications

• 4–7 years of experience in merchant acquisition or sales in payment gateway or fintech.
• Experience handling Big Account or enterprise merchants.
• Ability to lead or coordinate a sales team.

Responsibilities

• Supervise and coordinate the Merchant Acquisition Team.
• Monitor team activities and provide solutions as needed.
• Prepare Merchant Acquisition reports for management.

Skills

Merchant acquisition

Sales

Business development

Communication

Negotiation

Problem-solving

Data security awareness

Education

Bachelor’s degree in Business, Marketing, Management, or related field

Job description

Qualifications

• Bachelor’s degree in Business, Marketing, Management, or a related field
• Minimum 4–7 years of experience in merchant acquisition, sales, or business development within payment gateway / fintech / banking
• Proven experience handling Big Account or enterprise merchants
• Experience in leading or coordinating a sales or acquisition team
• Strong understanding of payment gateway products and merchant onboarding processes
• Good communication, negotiation, and problem-solving skills
• Able to work cross-functionally in a fast-paced environment
• Strong sense of responsibility, integrity, and data security awareness

Responsibilities

• Supervise and coordinate the Merchant Acquisition Team
• Monitor the activities of the Merchant Acquisition Team
• Provide solutions to the Merchant Acquisition Team when needed
• Coordinate with the Head of Merchant Acquisition regarding special rate approvals for certain merchants
• Coordinate with other divisions to streamline the acquisition process
• Coordinate with the Head of Merchant Acquisition on sales strategies for merchants
• Prepare weekly, monthly, and annual Merchant Acquisition reports for the Head of Merchant Acquisition
• Be responsible for maintaining information security systems by complying with security policies, protecting company data, and reporting any suspicious activities that may threaten information security.

Account Manager (F&B), Indonesia

Symrise Asia Pacific Pte Ltd

South Jakarta, Jakarta, ID

Relationship Manager Priority