Marketing Staff

Innovative Learning Center; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 334.336.000 - 501.505.000; Full time

Job summary

A reputable language learning center in Surabaya is seeking a Marketing Relationship Officer to enhance client relationships and implement marketing strategies. Candidates must have a Bachelor’s degree in Marketing or Business Administration and at least 3 years of relevant experience. Strong communication and analysis skills are essential. This position offers the chance to be part of a rapidly growing team.

Qualifications

• Minimum 3 years experience in marketing or relationship management.
• Ability to analyze market trends and client behavior.
• Having own vehicle is preferred.

Responsibilities

• Build and maintain strong client relationships.
• Organize promotional and competition events.
• Develop and implement engaging marketing campaigns.
• Track and analyze client satisfaction metrics.

Skills

Strong communication

Negotiation

Interpersonal skills

Market analysis

Education

Bachelor’s degree in Marketing or Business Administration

Job description

Overview

We are looking for a dynamic and results-oriented Marketing Relationship Officer to join our marketing team. This role will focus on building and maintaining strong client relationships, enhancing brand loyalty, and supporting marketing strategies that drive customer engagement and retention. You will collaborate closely with the sales and marketing teams to implement targeted campaigns and help grow the customer base.

Responsibilities

• Build and maintain strong relationships with clients (such as schools, customers) addressing their needs and resolving any issues.
• Organize events such as promotion events and competition events.
• Develop and implement marketing campaigns to engage existing customers and attract new clients.
• Work with the team to execute marketing strategies, campaigns, and promotional activities.
• Track, analyze, and report on client satisfaction metrics to ensure continuous improvement.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum 3 years experience in marketing, relationship management, or a similar role.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and client behavior.
• Having own vehicle.

About Innovative Learning Center

Innovative Learning Center is a reputable English Language Center. We were established in 2007 and became the leading English learning center in Sidoarjo and Surabaya.

We have 6 branches: Puri Surya Jaya, Pondok Tjandra, Delta Sari, Rungkut, Wiyung and Taman Tiara Sidoarjo. As our rapid growth continues, we need more personnel to join our team.