Malay-Speaking Customer Expert

Teleperformance; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A multinational customer service company is seeking a Customer Expert (Bahasa Melayu Speaker) to join the team in Bali. The successful candidate must possess strong communication skills in Bahasa Melayu and English, along with a passion for helping customers. Responsibilities include providing guidance, resolving inquiries, and ensuring excellent customer service while collaborating with international teams. This role offers competitive salary packages, international exposure, and opportunities for training and career development.

Benefits

Competitive salary package

International work exposure

Supportive and multicultural team

Training and career development opportunities

Qualifications

• Fluent in Bahasa Melayu (spoken & written).
• Experience in customer service or contact/call center.
• Experience in a Bahasa Melayu speaking environment is a plus.

Responsibilities

• Support customers and provide guidance.
• Resolve inquiries and deliver excellent customer service.
• Work closely with international teams.

Skills

Communication skills in Bahasa Melayu

Customer service experience

Intermediate English proficiency

Education

Diploma or Bachelor’s degree

Job description

A multinational customer service company is seeking a Customer Expert (Bahasa Melayu Speaker) to join the team in Bali. The successful candidate must possess strong communication skills in Bahasa Melayu and English, along with a passion for helping customers. Responsibilities include providing guidance, resolving inquiries, and ensuring excellent customer service while collaborating with international teams. This role offers competitive salary packages, international exposure, and opportunities for training and career development.