Leisure Executive

Destination Asia; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading travel service provider in Bali is seeking a motivated Leisure Executive. The ideal candidate will craft unforgettable travel itineraries for international clients, ensuring a smooth guest experience. Responsibilities include managing reservations, coordinating with agents, and achieving high service standards. Applicants should have a background in travel, excellent communication skills, and be fluent in Bahasa Indonesia and English. Join a diverse team focused on delivering exceptional service and showcasing the beauty of Indonesia.

Benefits

Dynamic multicultural work environment

Opportunities for growth

Workplace valuing innovation and collaboration

Qualifications

• Fluent in written and spoken Bahasa Indonesia and English (additional languages are a plus).
• Strong knowledge of Indonesian destinations and travel products.
• Previous experience in a similar role in travel or hospitality.

Responsibilities

• Respond to incoming travel enquiries with creativity and professionalism.
• Prepare tailored proposals aligned with clients’ budgets.
• Act as a trusted travel advisor, building strong relationships with agents.

Skills

Strong time management

Excellent interpersonal skills

Tech-savvy

Customer-focused mindset

Education

Degree or diploma in tourism, hospitality, business, or languages

Tools

Microsoft Office

Travel Studio

Job description

Do you have a passion for travel, a flair for planning exceptional itineraries, and a love for sharing the beauty of Wonderful Indonesia with the world?

Destination Asia Indonesia is looking for a motivated and detail-oriented Leisure Executive to join our Bali-based team. If you thrive on crafting unforgettable travel experiences and delivering excellent service, we’d love to hear from you.

About the Role

As a Leisure Executive, you’ll be the front line of our travel design team — working directly with international agents to create custom travel proposals, manage reservations, and ensure that every guest experience runs smoothly from start to finish. This role is perfect for someone with a background in tailor-made travel, excellent organizational skills, and a deep love for Indonesian destinations.

Key Responsibilities:

Reservations & Itinerary Management

• Respond to incoming travel enquiries with creativity, efficiency, and professionalism.
• Prepare tailored proposals, quotations, and itineraries aligned with clients’ budgets and preferences.
• Handle reservations for hotels, activities, transfers, restaurants, and services for FITs and groups.

Operational Coordination

• Ensure all arrangements and passenger details are updated accurately in the operating system (e.g., Travel Studio).
• Work closely with internal departments and partners to guarantee smooth operations.
• Maximize revenue opportunities through upselling and thoughtful service recommendations.

Client Experience & Communication

• Act as a trusted travel advisor, building strong relationships with agents.
• Manage customer issues or complaints with care and professionalism.
• Support payment handling, invoicing, and coordination with the Accounting team.

Performance

• Achieve high conversion rates from enquiry to booking.
• Maintain quality service standards and meet individual and team KPIs.

What We’re Looking For:

Qualifications:

• Degree or diploma in tourism, hospitality, business, or languages preferred.
• Fluent in written and spoken Bahasa Indonesia and English (additional languages are a plus).
• Strong knowledge of Indonesian destinations and travel products.

Experience:

• Previous experience in a similar role in travel or hospitality.
• Familiarity with tailor-made travel services, FIT/GIT bookings, and international markets (UK, USA, EU, LATAM).
• Experience with travel software systems like Travel Studio or Tourplan is an advantage.

Skills:

• Strong time management and multitasking abilities.
• Excellent interpersonal and communication skills.
• Tech-savvy with good command of Microsoft Office.
• Customer-focused mindset and positive, team-oriented attitude.

Why Join Destination Asia?

At Destination Asia, we don’t just plan trips — we create transformative travel experiences that connect people with the heart of Asia. Our team is diverse, driven, and deeply passionate about delivering exceptional service while showcasing the beauty and culture of our destinations.

We offer:

• A dynamic, multicultural work environment
• Opportunities to grow within Asia’s leading DMC network
• A workplace that values innovation, collaboration, and personal growth

Our Commitment to Diversity & Inclusion

At Destination Asia, we believe diversity strengthens our ability to serve our global clients. We are committed to creating an inclusive environment where all individuals, regardless of background or identity, can thrive and contribute meaningfully.

We welcome candidates of all abilities, experiences, and perspectives to apply.

Apply Now!

Send us your CV and a brief cover letter telling us why you’re excited to join the Leisure team in Bali.