Learning & Development Manager

Hilton Worldwide, Inc.; Ungasan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global hospitality company is seeking a Learning & Development Manager to drive training initiatives at their location in Bali. The role involves supporting individual and team development, conducting training programs, and working closely with hotel leadership. Ideal candidates will have strong communication and presentation skills, alongside a commitment to customer service. This position offers an exciting opportunity to influence organizational culture and effectiveness through dedicated learning strategies.

Qualifications

• Thorough knowledge of modern learning and development tools.
• Excellent communication and presentation skills.
• Demonstrated ability to develop interpersonal relationships.
• Flexibility to respond to different work situations.

Responsibilities

• Support departments in developing functional excellence and leadership capabilities.
• Act as a change catalyst in cultural and organizational transformation.
• Partner with departments to deliver training programs.
• Prepare annual training plans and training calendars for the hotel.

Skills

Communication skills

Presentation skills

Interpersonal relationship development

Customer service commitment

Flexibility

Ability to work under pressure

Teamwork capabilities

Intermediate computer proficiency

Education

Tertiary qualifications in Training or Human Resources

Tools

Microsoft Word

Microsoft PowerPoint

Job description

Learning & Development Manager

Job Number: HOT0C5D7

Work Location

Umana Bali, LXR Hotels & Resorts
Jl. Melasti, Banjar Kelod, Ungasan Bali 80364

What will I be doing?

As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Learning & Development Manager will perform the following tasks to the highest standards:

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience-based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotel

What are we looking for?

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Demonstrated ability to develop interpersonal relationships
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressureAbility to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
• Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!