KYC Specialist (Onsite in Medan)

Topremit; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A reputable financial services company in Medan is seeking a detail-oriented professional for KYC verification tasks. The role involves performing checks on customer documents, ensuring account verification meets company standards, and monitoring user transactions for irregularities. Ideal candidates should possess a bachelor's degree and strong communication skills in English and Bahasa Indonesia. This position requires a willingness to work weekends and public holidays.

Qualifications

• Bachelor's degree in any major; background in law, finance, or business is a plus.
• Strong attention to detail and ability to follow strict SOPs.
• Comfortable with repetitive tasks requiring high focus.
• Good written and communication in English & Bahasa Indonesia.
• Willing to work on Saturday, Sunday, and on Public Holiday.
• Eager to learn and adapt in a fast-paced, regulated environment.

Responsibilities

• Perform KYC checks by validating submitted customer documents.
• Ensure all user accounts are verified according to KYC standards.
• Monitor user transactions and flag unusual patterns.
• Escalate suspicious cases to senior staff.
• Maintain daily accuracy and completion targets.
• Document all actions taken during verification.

Skills

Attention to detail

Ability to follow SOPs

Good communication skills

Education

Bachelor's degree

Job description

Responsibilities

• Perform KYC checks by validating submitted customer documents (e.g., ID cards, selfies).
• Ensure that all user accounts are verified according to the company’s KYC standards and timelines.
• Monitor user transactions and flag unusual patterns or activities based on SOP.
• Escalate suspicious cases or documentation inconsistencies to senior staff.
• Maintain daily accuracy and completion targets.
• Document all actions taken during verification and ensure audit trails are clear.
• Stay updated on changes to SOPs, regulations, and internal policies.

Requirements

• Bachelor’s degree in any major; background in law, finance, or business is a plus.
• Strong attention to detail and ability to follow strict SOPs.
• Comfortable with repetitive tasks requiring high focus.
• Good written and communication in English & Bahasa Indonesia.
• Willing to work on Saturday, Sunday, and on Public Holiday.
• Eager to learn and adapt in a fast-paced, regulated environment.