Key Account Manager (Food & Nutrition)

Caldic (MYS) Sdn. Bhd.; Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A multinational company is searching for a dedicated Key Account Manager with experience in the Food Business. This role involves achieving sales results, understanding the Food & Nutrition market, and developing solid customer relationships. The ideal candidate will have over 6 years of sales experience, preferably in the Chemical Industry, and demonstrated success in sales growth. Candidates should possess strong communication and leadership skills, and the ability to collaborate effectively with various levels of customer organizations.

Qualifications

• Minimum of 6 years in sales experience in Chemical Industry or related industry within Food and Nutrition.
• Seasoned sales professional with a proven track record in delivering on goals.
• Strong ability to establish mid to long term plans for customer needs.
• Solid financial acumen with strong analytical ability.
• Strong communication skills in both written and spoken English.

Responsibilities

• Develop sales plans that impact the achievement of results.
• Develop and sustain solid relationships with key customers.
• Drive sales growth, gross margin, and other business goals.
• Identify target customers and develop sales pipeline.
• Negotiate contracts and address key customer complaints.

Job description

We are looking for a dedicated and customer-oriented Key Account Manager, experienced in Food Business to achieve sales results. The Key Account Manager's responsibilities include understanding the Food & Nutrition market and identifying opportunities for profitable growth. Working as part of a sales team on a day-to-day basis, this individual will identify target customers, develop a sales pipeline, prepare for sales calls, conduct successful sales calls, prepare proposals, complete follow up and close sales. This individual should have exceptional communication, leadership, and customer service skills. The Key Account Manager will also bring in new business from existing customers or contacts and will develop new relationships with potential customers.

Key Responsibilities

• Develop sales plans that will have a substantial impact on the achievement of country results.
• Developing and sustaining solid relationships with key customers.
• Work together with the Industry Manager to drive sales growth, gross margin, pipeline, and other business goals.
• Work with team to identify target customers, develop a pipeline, prepare for sales calls, conduct successful sales calls, prepare proposals, complete follow up and close the sale.
• Foster and develop ongoing, long term customer relationships.
• Achieve sales and working capital goals and other KPIs.
• Ensure that Dynamics (CRM system) is fully updated at all times.
• Keep abreast of Caldic wide strategy, initiatives and programs across all functions and develop local applications.
• Act as the main point of contact between key customers and Caldic internal resources.
• Able to develop relationships at all levels of customer organization from the CEO to the Purchasing Assistant.
• Develop in-depth understanding of key customers, their objectives and their position in the market and industry.
• Use thorough understanding of key customers' needs and requirements to deliver customized solutions that will help them grow their businesses.
• Negotiate contracts with key customers and meet established deadlines for the fulfillment of each customer's long-term goals.
• Address and resolve key customers’ complaints.
• Develop new business opportunities and serve as product champion to drive growth, while building strong collaboration and alignment with principals.

Job Requirements

• Minimum of 6 years in sales experience in Chemical Industry or related industry within Food and Nutrition, with a proven track record of driving sales growth. Experience managing meat processing, bakery, and dairy is preferred.
• Seasoned sales professional with proven track record in delivering on goals. Able to motivate, set priorities and objectives to achieve results.
• Strong ability to establish mid to long term plans and work with customers to understand their needs and address them with creative solutions.
• Solid financial acumen with strong analytical ability.
• Excellent relationship builder.
• Experienced with using a customer relationship management system to manage and monitor business.
• Strong communication skills in both written and spoken English.

Key Personal Attributes:

• Leadership: Strong leadership presence with the ability to drive change, motivate teams, and lead by example.
• Results-Oriented: A relentless focus on achieving sales targets and business growth.
• Entrepreneurial Mindset: Proactive and self-driven, with a focus on maximizing business opportunities and achieving goals.
• Adaptable: Resilient and adaptable in a fast-paced, competitive environment.

West Jakarta, Jakarta, ID