Key Account Executive

PT Brisnets International Technology; Jakarta Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A telecommunications company in Jakarta Selatan is looking for a Client Services/Account Manager. This role involves assisting with client contracts, managing account setups, and maintaining relationships with clients. Candidates should have a Bachelor's degree, be fluent in English, and possess strong office software skills. This position demands proactive communication and data analysis abilities, ensuring client satisfaction and efficient service delivery. The company fosters a dynamic work environment focused on client collaboration and satisfaction.

Qualifications

• Bachelor’s degree or above in a relevant field.
• Fluent in English and able to communicate independently with international clients/suppliers.
• Proficient in using office software like Word, Excel, Email.

Responsibilities

• Assist in handling client contracts and account setup.
• Follow up on client requests to ensure timely execution.
• Maintain existing client relationships and monitor their activity.

Skills

Fluent in English

Proficient in office software

Skilled in data analysis

Detail-oriented

Proactive task follow-up

Education

Bachelor’s degree or above

Job description

a subsidiary company of Montnets International, we are focused on Telecommunications (Messaging) Industry.

Responsibilities

• Assist in handling client contracts, account setup, quotations, and related configurations
• Follow up on client requests to ensure timely execution of sales matters
• Maintain existing client relationships and monitor client sending activity to ensure satisfaction with services and products
• Update client information and internal system records
• Prepare sales reports, analyze sales data, and support decision-making
• Arrange client meetings, calls, or online conferences
• Collect client feedback, organize issues, and submit them to the sales/operations team
• Maintain client documentation, contract archives, and quotation history
• Be on standby and respond promptly to client messages and work communications

Requirements

• Bachelor’s degree or above
• Fluent in English and able to communicate independently with international clients/suppliers
• Proficient in office software (Word, Excel, Email, etc.)
• Skilled in data analysis and spreadsheet creation
• Responsible, detail-oriented, and able to follow up on tasks proactively
• Internet-based company environment requires being on standby at all times and responding promptly to messages

What’s your expected monthly basic salary?

Which of the following types of qualifications do you have?

Do you have experience in a sales role?

How many years’ experience do you have in a client services / account management role?

How many years’ experience do you have in a procurement role?

Which of the following languages are you fluent in?

Are you available to travel for this role when required?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)