KAM GrabFood, Associate

Grab; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading superapp in Southeast Asia is seeking a talented individual for a commercial role in their GrabFood Commercial team. This role involves engaging with merchants to understand their needs and design co-marketing campaigns that enhance partner revenues. The ideal candidate will have at least one year of experience in Business Development or Sales, utilize data analysis to inform strategies, and possess strong English proficiency. Employees enjoy a supportive workplace with various benefits, promoting both professional and personal growth.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible benefits package

Parental and Birthday leave

Volunteering leave

Grabber Assistance Programme

FlexWork arrangements

Qualifications

• Min. 1 year experience in a commercial role within the technology, startup, or financial services sectors.
• Experience managing a client portfolio to exceed revenue targets.
• Expertise in managing the full sales cycle.
• Use data analysis to guide decision-making.
• Experience developing scalable partner relationship processes.
• Direct experience with the on-demand delivery industry is an added value.

Responsibilities

• Be the primary contact for merchants, understanding their needs and providing solutions.
• Design and implement co-marketing campaigns with merchants.
• Use data analysis to forecast ROI and provide actionable insights.
• Advocate for merchant success by collaborating with various teams.
• Identify synergistic opportunities across the Grab ecosystem.

Skills

Business Development

Sales

Account Management

Data Analysis

English Proficiency

Job description

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!

Get to Know the Role

GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers.

We're looking for people who love being challenged and are excited by the idea of growing Merchant Organization. You will report to the Lead, and will work fully on‑site in Jakarta office.

The Critical Tasks You Will Perform

• Be the primary contact for merchants, engaging them to understand their needs, gather feedback, and provide solutions that build mutual business growth.
• Design and implement compelling co‑marketing campaigns in partnership with merchants to deliver value to customers and enhance partner revenue streams.
• Use a data‑driven approach to analyze partner performance, forecast Return on investment, and provide actionable insights on main metrics to increase basket size and customer loyalty.
• Be the internal advocate for merchant success, collaborating with Strategy, Growth, Marketing, and Operations teams to provide a seamless and the best partner experience.
• Deepen strategic partnerships by identifying and capitalizing on synergistic opportunities across the Grab ecosystem, including GrabPay, GrabExpress, and Grab For Business.

Qualifications

What Essential Skills You Will Need

• Min. 1 year experience in a commercial role such as Business Development, Sales, or Account Management within the technology, startup, or financial services sectors.
• Experience managing a client or account portfolio to exceed revenue targets.
• Expertise in managing the full sales cycle, including qualifying prospects, assessing product fit, and identifying growth opportunities.
• Use data analysis to inform strategy, guide decision‑making, and build a business case.
• Experience developing scalable processes to manage partner relationships and ensure a high‑quality experience from initial outreach to ongoing engagement.
• Proficiency in English.
• Direct experience with the on‑demand delivery industry, especially food delivery, is an added value.

Additional Information

Life at Grab

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love‑all‑Serve‑all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.