IT Telesales

PT. Berca Hardayaperkasa; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading ICT and T&M solutions provider in Jakarta Utara is seeking a motivated individual for a dynamic role focusing on customer engagement and sales support. Responsibilities include preparing BOQs, handling customer inquiries, and maintaining strong client relationships. Candidates should be passionate about marketing and sales, with proficiency in English and basic IT knowledge preferred. Fresh graduates are encouraged to apply and gain valuable experience in a supportive environment.

Qualifications

• Fresh graduates are welcome to apply.
• More than 1 year of experience in Telesales/Telemarketing is an advantage.
• Basic understanding of IT products/services such as cloud computing, cybersecurity, software, or hardware.
• Good appearance and able to work both independently and in a team.
• Highly motivated and result-oriented.

Responsibilities

• Prepare Bill of Quantity (BOQ), quotations, and process POs from customers.
• Follow up on customer complaints and ensure proper resolution.
• Update the sales funnel weekly.
• Participate in product update sessions.
• Build and maintain strong relationships with customers.
• Collaborate with presales and engineers for suitable solutions.
• Negotiate quotations with customers and principals.
• Call customers for product campaigns and follow up on their needs.

Skills

CRM platforms

IT products/services

Microsoft Excel

Marketing

Sales

Proficient in English

Job description

Company Overview

PT. Berca Hardayaperkasa (BHp) is a leading provider of Enterprise Information Communication Technology (ICT) and Test & Measurement (T & M) solutions in Indonesia. Since 1990, BHp has been delivering efficient ICT and T & M solutions—from hardware systems to full solutions—to over 350 corporations across various industry disciplines nationwide. Core business activities include computing systems, IT consulting services, telecommunications & infrastructure, and T & M products and services.

Responsibilities

• Prepare Bill of Quantity (BOQ), quotations, and process Purchase Orders (PO) from customers, monitoring the order process until delivery.
• Follow up on customer complaints or issues and ensure proper resolution.
• Update the sales funnel on a weekly basis.
• Participate in product update sessions held by internal teams or principals.
• Build and maintain strong relationships with customers and principals.
• Collaborate with presales and engineers to propose suitable solutions to customers.
• Negotiate quotations with customers and principals.
• Make calls to customers for product campaigns and follow up on their needs.

Qualifications

• Fresh graduates are welcome to apply.
• Having more than 1 year of experience in Telesales/Telemarketing, especially with CRM platforms, is an advantage.
• Basic understanding of IT products/services such as cloud computing, cybersecurity, software, or hardware.
• Good appearance, able to work both independently and in a team, honest, disciplined, and able to work under pressure.
• Highly motivated and result-oriented.
• Computer literate, especially in Microsoft Excel.
• Passionate about Marketing and Sales.
• Proficient in English (mandatory); Mandarin proficiency is an advantage.