IT Support & System Administrator

IBMC; Mengwi; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A technology company in Bali is seeking a proactive IT Support & System Administrator. You will manage IT infrastructure, including Google Workspace and employee devices, ensuring smooth daily operations. Candidates should have experience in IT support, knowledge of Google Workspace, and good detail orientation. The role offers the chance to enhance internal IT processes in a dynamic environment.

Qualifications

• Experience in IT support or system administration.
• Strong understanding of Google Workspace admin console.
• Familiarity with cloud-based tools.

Responsibilities

• Set up, maintain, and troubleshoot company laptops and devices.
• Administer Google Workspace and manage employee access.
• Provide basic IT support and enforce security protocols.

Skills

IT support

System administration

Google Workspace

Detail-oriented

Basic design skills

Tools

Google Workspace

Photoshop

Canva

Slack

Job description

Overview

We are looking for a proactive and detail-oriented IT Support & System Administrator to join our growing team. In this role, you will be the go-to person for managing our company’s IT infrastructure, including Google Workspace, employee devices, software tools, and access control systems.

You will play a key part in ensuring our team operates efficiently by maintaining smooth day-to-day IT operations and helping us scale securely. This is a great opportunity to help shape and improve internal IT processes in a fast-moving, people-first organization.

Responsibilities

• Set up, maintain, and troubleshoot company laptops, devices, and networks
• Administer Google Workspace (email accounts, groups, drive access, security settings)
• Manage employee access to internal tools (e.g., Slack, Google workspaces)
• Handle software and license management, including renewals and subscriptions
• Maintain records of IT assets, user accounts, and access logs
• Provide basic IT support for team members (connectivity issues, app errors, etc.)
• Enforce IT security protocols (e.g., password policy, 2FA, software updates)
• Support profile picture creation and simple image editing for company use
• Assist with onboarding/offboarding IT processes for new hires and exits
• Coordinate with vendors for hardware or software purchases and troubleshooting

Requirements

• Experience in IT support or system administration.
• Strong understanding of Google Workspace admin console.
• Familiarity with cloud-based tools (Slack, etc.).
• Detail-oriented and able to manage multiple requests efficiently.
• Basic design skills (Photoshop, Canva) for profile image tasks.