IT Infrastructure & Security Supervisor

PT Merdeka Tsingshan Indonesia; Sulawesi Tengah; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading industrial company in Indonesia is seeking an IT Infrastructure & Security Supervisor. You will oversee IT Field members to ensure secure and reliable network operations. The ideal candidate has a Bachelor's degree in Computer Science, with at least 5 years of experience in network operations and 3 years in a supervisory role. This position offers competitive benefits, including FIFO transportation and opportunities for professional development.

Benefits

FIFO transportation

Accommodation and meals provided

Opportunities for professional development

Qualifications

• Minimum of 5 years of experience in network operations.
• 3 years in a supervisory capacity.
• Deep understanding of Firewall and network infrastructure.

Responsibilities

• Lead and supervise a team of IT Field officers.
• Monitor and optimize network performance.
• Develop and maintain standard operating procedures.

Skills

Network operations management

Team leadership

Risk management

Security compliance

Documentation

Fluency in English

Education

Bachelor's degree in Computer Science or related field

Tools

Cisco Certified Network Professional (CCNP)

ITIL

COMPTIA Security+

Job description

Overview

As the IT Infrastructure & Security Supervisor at PT Merdeka Tsingshan Indonesia, you'll oversee IT Field members to ensure secure, efficient, and reliable network operations. The role includes monitoring performance, resolving risks, coordinating with vendors, and ensuring compliance with policies and Service Level Agreements (SLA). The supervisor drives continuous improvement, adopts new technologies, and fosters teamwork within the team.

What you'll be doing

• Lead and supervise a team of IT Field officers, providing guidance, training, and support to ensure efficient and effective network operations.
• Monitor and optimize network performance, troubleshoot, resolve and mitigate risks related to network operation and its security. Take proactive measures to optimize network performance, security and minimize downtime.
• Develop and maintain standard operating procedures (SOPs) for IT Network Infrastructure and Security Operations, ensuring adherence to industry best practices and compliance with company policies.
• Coordinate with vendors and service providers to resolve network-related issues and ensure service level agreements (SLAs) are met.
• Stay up to date with emerging technologies and industry trends in network infrastructure and security operations. Recommend and implement improvements to enhance network security, efficiency and reliability.
• Foster a positive and collaborative work environment, promoting teamwork, knowledge sharing, and continuous learning among team members.

What we're looking for

• Bachelor's degree in Computer Science, Information Technology, Telecommunication or a related field. With minimum of 5 years of experience in network operations or a similar role, including 3 years in a supervisory capacity.
• Having a valid certification of Cisco Certified Network Professional (CCNP), ITIL, COMPTIA Security+ or equivalent certification is highly desirable.
• Deep understanding of Firewall, Manageable Switches, Fiber Optic, Access Point, Radio Two Ways System, CCTV, GPS Tracker, Access Control and Master Television.
• Ability to work flexible hours and be on-call for network emergencies.
• Proficient in documentation and report writing.
• Fluency in English is mandatory; proficiency in Mandarin is considered an advantage.
• Excellent teamwork abilities to collaborate effectively with diverse departments and stakeholders.

What we offer

• Working with roster schedule; 5 weeks on site and 2 weeks off site
• FIFO transportation, accommodation, and meals are provided
• Opportunities for professional development and career advancement
• Generous paid leave entitlements
• Access to on-site recreational facilities and wellness programs
• A collaborative and inclusive company culture that values work-life balance

If you're passionate about using your expertise to support the success of a leading industrial company, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application. For more information about the vacancy at PT Merdeka Tsingshan Indonesia, please visit our application form at https://bit.ly/MTI_Recruitment