IT Change Management

PT Ikonsultan Inovatama; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading IT and management consulting firm in Indonesia is seeking a Change Management Specialist to ensure smooth transitions for organizational projects. Responsibilities include developing change management strategies, conducting stakeholder analysis, and delivering training programs. The ideal candidate will possess 3–5 years of experience in change management and a Bachelor's degree in related fields. Strong communication, organizational, and problem-solving skills are essential for this role.

Qualifications

• 3–5 years of experience in change management or related fields.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to analyze complex problems and develop actionable solutions.
• Experience in Multi-Finance company will be an added advantage.

Responsibilities

• Develop and execute change management strategies to support project objectives.
• Conduct stakeholder analysis to identify key groups impacted by changes.
• Design and implement communication plans to inform and engage employees.
• Create and deliver training programs for new processes and tools.
• Monitor and evaluate change adoption through feedback and performance metrics.

Skills

Change Management methodologies

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Collaboration

Education

Bachelor's degree in Business Administration

Bachelor's degree in Organizational Psychology

Tools

Microsoft Office Suite

Change Management software

Project management software

Job description

Job Summary

The Change Management Specialist will play a pivotal role in ensuring smooth transitions for organizational projects and initiatives. You will collaborate with cross‑functional teams to develop and implement change strategies that maximize employee adoption and minimize resistance.

Key Responsibilities

• Develop and execute change management strategies to support project objectives.
• Conduct stakeholder analysis to identify key groups impacted by changes.
• Design and implement communication plans to inform and engage employees.
• Create and deliver training programs to equip employees with the skills required for new processes and tools.
• Monitor and evaluate change adoption through feedback, surveys, and performance metrics.
• Provide coaching to leaders and managers on change management principles and practices.
• Collaborate with project teams to integrate change management activities into project plans.
• Identify and address resistance, providing tailored interventions to ensure successful transitions.
• Provide regular reports and presentations to stakeholders, communicating project status, findings, and recommendations.

Qualifications

• Experience: 3–5 years in change management, organizational development, or related fields.
• Education: Bachelor’s degree in Business Administration, Organizational Psychology, or other related discipline.
• Knowledge of Change Management methodologies (e.g., PROSCI, ADKAR, or Kotter’s 8-Step Process).
• Exceptional communication, presentation, and interpersonal skills.
• Ability to analyze complex problems and develop actionable solutions.
• Strong organizational and time‑management skills.
• Proficiency in tools like Microsoft Office Suite and Change Management software (preferred).
• Experience with project management software and tools.
• Ability to work collaboratively with cross‑functional teams.
• Experience in Multi‑Finance company will be an added advantage.
• Certification in change management (e.g., PROSCI) is an advantage.

Company Overview

PT Ikonsultan Inovatama (IKON) is a leading IT and management consulting firm in Indonesia, trusted by both local and global companies for over two decades. We have built a strong reputation in the financial industry, project management, and information technology, with clients in various industry sectors. We are expanding our services to telecommunications, construction, oil and gas, and retail, and remain committed to helping clients achieve their goals.

Bogor, West Java, ID