IT Business Analyst

PT Daimler Commercial Vehicles Indonesia; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A commercial vehicle firm in Jakarta Selatan is seeking an IT Operations Specialist. Responsibilities include managing SAP operations, supporting application lifecycles, and ensuring quality in IT service delivery. The ideal candidate should have hands-on experience with SAP, project management skills, and a strong understanding of IT infrastructure. Experience in IT consulting is preferred. This role focuses on optimizing business processes and maintaining data integrity within the organization.

Qualifications

• Hands-on experience with SAP, issue analysis, and interfaces.
• Experience in project management and IT infrastructure operations.
• Problem-solving ability with experience in IT consulting.

Responsibilities

• Support daily IT operations and application lifecycles.
• Drive successful application projects and optimize business processes.
• Manage IT service operations and ensure data integrity.

Skills

Basic SAP operation hands-on

Project Management

Understanding of IT General Infrastructure

Strong problem-solving skills

Good communication skills

Business process analysis

Experience in IT Consulting

Job description

PT Daimler Commercial Vehicles Indonesia - TB Simatupang, South Jakarta

Overview

PT Daimler Commercial Vehicles Indonesia (DCVI) is a subsidiary of Daimler Trucks AG representing Mercedes-Benz trucks and buses in Indonesia.

Qualifications

• Basic SAP operation hands-on (T-Code, issue analysis) including 3rd party interfaces – SAP Wholesales template (Finance, Controlling, Logistic and Sales Distribution)
• Familiar with Project Management
• Understanding of IT General Infrastructure (Data center, Network, and End user support)
• Strong SAP hands-on operation
• Good understanding of business application systems (Wholesales, Sales and Aftersales), 3rd party system interfaces
• Good knowledge of Project Management and experience in Project Implementations
• Good understanding of IT Infrastructure Operation Maintenance (Data Center and Network)
• Good knowledge in Business Process and Analysis
• Wide experience in IT Consulting
• Strong problem-solving and communication skills
• Basic knowledge in automotive Dealer Management would be a plus
• Basic experience in Training/coaching (internal, external - dealers) would be a plus

Objective

To support the Head of IT with daily IT operations, application lifecycles, and infrastructure with a focus on service quality, business process efficiency, and data integrity.

This role aims to ensure seamless incidents and change management, drive successful application projects, optimize business processes, and maintain robust IT asset and infrastructure performance to support organizational goals.

Main Tasks

• Application Lifecycle & Project Delivery Management
• IT Service Operations & Quality Assurance
• Process Optimization & Data Integrity Management
• Technology Infrastructure & Asset Lifecycle Management
• Data and Information Security