IT Application Support

Talent Insider; Jakarta Pusat; On-site; IDR 665.114.000 - 997.673.000; Full time

Job summary

A growing HR consultancy is seeking an experienced IT Manager to lead their Application Support Team in Jakarta. Responsibilities include managing team performance, troubleshooting applications, and ensuring system security. Candidates should hold a Bachelor’s degree in a related field and have proven experience across multiple industries, as well as proficiency in English. This role is pivotal in driving improvements and supporting clients effectively.

Qualifications

• Bachelor's degree in Information Systems or related fields.
• Proficient in English (both oral and written).
• Experience in IT management or as a functional consultant across various industries.

Responsibilities

• Manage IT Application Support Team and maintain performance KPIs.
• Provide 2nd level IT support and troubleshoot D365 FO issues.
• Identify system gaps and propose improvements for business.

Skills

IT Management

Troubleshooting

Application Security

Proficiency in English

Education

Bachelor's Degree in Information Systems / Information Management / IT

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

• Managing IT Application Support Team, Maintain Response Time And Performance Of IT Support Team (KPI)
• 2nd Level IT Support, Troubleshooting, Investigation Issues Of D365 FO And Other Internal Applications
• Identify System Gap, Propose Solution And Improvement For Business, Maintain Application System Security

Job Requirements:

• Bachelor's Degree in Information Systems / Information Management / IT or equivalent.
• Proficiency in English (oral and written)
• Experienced as IT Manager with background from multiple industries (manufacture, distribution, retails) Or Experienced as Functional Consultants with clients from multiple industries (manufacture, distribution, retails, etc)