Housekeeping Supervisor

Hilton Worldwide, Inc.; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hospitality company seeks a passionate Housekeeping Supervisor for its DoubleTree by Hilton in Tangerang, Indonesia. You will oversee Team Members, allocate duties, inspect rooms, and uphold hotel standards. Ideal candidates should have supervisory experience, strong organizational and guest service skills, and proficiency in Microsoft Office. Join a team dedicated to creating remarkable guest experiences and delivering exceptional standards in hospitality.

Qualifications

• Previous experience in a Housekeeping supervisory role.
• Successful track record of managing a team.
• Passion for delivering exceptional levels of guest service.

Responsibilities

• Allocate work duties to Team Members.
• Perform routine inspections of all check out rooms.
• Report and follow up on maintenance defects.
• Inspect service areas, store rooms, and corridors.
• Schedule and supervise deep cleaning projects.

Skills

Team Management

Strong Organizational Skills

Analytic Skills

Exceptional Guest Service

Computer Proficiency

Tools

Microsoft Office

Job description

Housekeeping Supervisor (Job Number: HOT0C4NL)

Work Locations

DoubleTree by Hilton Jakarta Bintaro Jaya Exchange Boulevard Bintaro Jaya, Blok 0-2, Bintaro Jaya, sektor VII Tangerang 15227

Responsibilities

What will I be doing?

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Qualifications

What are we looking for?

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

About Hilton

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!