Hotel General Manager: Revenue Growth & Guest Experience

Topotels; Palembang; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A premier hotel chain is seeking a General Manager (GM) for their location in Palembang, Indonesia. The GM will oversee hotel operations with a focus on maximizing sales and revenue growth. Responsibilities include developing sales strategies, managing finances, leading the hotel team, and ensuring exceptional guest experiences. Candidates should possess strong leadership skills and a proven ability to drive business success in the hospitality industry.

Qualifications

• Proven experience in hotel management, preferably as a General Manager.
• Strong financial acumen and experience managing budgets.
• Excellent leadership skills, with a focus on team development.

Responsibilities

• Oversee daily hotel operations and ensure guest satisfaction.
• Develop and execute sales strategies to drive revenue, focusing on corporate, group, and leisure segments.
• Manage hotel finances, including budgeting and P&L oversight.
• Lead and develop the hotel team, ensuring high performance and engagement.
• Maintain relationships with key partners, negotiate contracts, and secure new business.
• Implement cost-control measures to optimize profitability.
• Analyze market trends to improve performance.
• Address guest concerns to ensure high satisfaction.

Skills

Sales strategy development

Financial management

Team leadership

Relationship management

Operational efficiency

Job description

A premier hotel chain is seeking a General Manager (GM) for their location in Palembang, Indonesia. The GM will oversee hotel operations with a focus on maximizing sales and revenue growth. Responsibilities include developing sales strategies, managing finances, leading the hotel team, and ensuring exceptional guest experiences. Candidates should possess strong leadership skills and a proven ability to drive business success in the hospitality industry.