Healthcare IT Implementor: Deploy & Train Users

PT. Terakorp Indonesia; Kota Bandung; On-site; IDR 66.755.000 - 100.134.000; Full time

Job summary

A healthcare technology company is seeking an Implementor to manage the system implementation and provide ongoing support for hospital information systems. This role involves conducting user needs analysis, delivering training sessions, and troubleshooting user inquiries. The ideal candidate has a bachelor's degree in IT, strong communication skills, and is comfortable traveling for client site visits. Join our mission to improve healthcare services and customer satisfaction!

Qualifications

• 1–2 years of experience in system/application implementation or helpdesk support.
• Patient and empathetic in user interactions.
• Willing to travel for client site visits.

Responsibilities

• Conduct user needs analysis and configure systems at client sites.
• Provide onsite and remote assistance during go-live phases.
• Deliver effective training sessions to end-users.

Skills

Microsoft Excel proficiency

Strong communication skills

Analytical and systematic problem-solving

Service-oriented attitude

Education

Bachelor's degree in Information Technology or related field

Tools

Project management tools (Jira, Trello, Asana)

Job description

A healthcare technology company is seeking an Implementor to manage the system implementation and provide ongoing support for hospital information systems. This role involves conducting user needs analysis, delivering training sessions, and troubleshooting user inquiries. The ideal candidate has a bachelor's degree in IT, strong communication skills, and is comfortable traveling for client site visits. Join our mission to improve healthcare services and customer satisfaction!