Head Barista & Team Leader — Craft Coffee Excellence

Bhumi Tirta Coffee Company; Provinsi Bali; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading coffee company in Bali is seeking a Head Barista to lead and mentor the barista team, ensuring consistent service quality and adherence to brand standards. The ideal candidate should have 3-5 years of experience, along with strong leadership skills and a deep knowledge of coffee. Responsibilities include overseeing operations, training staff, handling customer feedback, and introducing new beverage offerings. A chance to excel in a vibrant coffee culture awaits.

Qualifications

• Minimum 3-5 years of experience as a senior barista or head barista.
• Able to perform service excellence.
• Ability to create new beverages for seasonal release.

Responsibilities

• Oversee day-to-day barista operations.
• Conduct regular training sessions on coffee preparation.
• Evaluate barista performance and provide feedback.
• Handle escalated customer feedback or complaints.
• Prepare weekly reports on beverage sales and customer feedback.

Skills

Expert knowledge of coffee types

Strong leadership and team management skills

Excellent communication and interpersonal abilities

High attention to detail

Understanding of hygiene and food safety standards

Education

High School or hospitality certification

SCA certification

Job description

A leading coffee company in Bali is seeking a Head Barista to lead and mentor the barista team, ensuring consistent service quality and adherence to brand standards. The ideal candidate should have 3-5 years of experience, along with strong leadership skills and a deep knowledge of coffee. Responsibilities include overseeing operations, training staff, handling customer feedback, and introducing new beverage offerings. A chance to excel in a vibrant coffee culture awaits.